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Easy to use. Instructions easy to follow. Support is great!! We tried many other Personalizers and we are so glad we finally found this one.
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for your fantastic review <3
Molteplici possibilità di personalizzazione. Interfaccia da usare relativamente semplice ma ci sono numerosi tutorial che illustrano passo passo come utilizzarla.
Assistenza in orari per l'Italia un po' complicati ma molto disponibili e efficienti.
Grazie per aver condiviso la tua esperienza. Siamo lieti di sapere che hai trovato utili il tutorial e il supporto della nostra app. Ogni volta che hai dubbi, sai dove trovarci ;)
Great software, assistance is fast and really easy to use
Thank you for your fantastic review. We are thrilled to hear that our service meets your expectations. Your satisfaction is our honor!
Pendant 3 jours, j'ai cherché une solution pour modifier le design de mes verres. Lexie a été très patiente et m'a aidé à atteindre mes objectifs ! Je vous remercie beaucoup pour votre soutien.
Votre avis illumine nos journées. Nous aimons aussi travailler avec vous, alors chaque fois que vous avez besoin d'aide, n'hésitez pas à nous le faire savoir !!! <3
It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11
Hi Ali,
We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.
Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.
We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.
We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.
Super Service und schnelle Hilfe jederzeit!
Wir sind überglücklich, Ihr Feedback zu erhalten. Unser Kundensupport ist immer bereit, Sie bei jeder Herausforderung zu unterstützen.
Worst customer support that you can ever imagine.
They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you.
They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors
Hi,
On behalf of our team, we are sorry for your disappointment feeling. We truly regret it.
As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time.
We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.
Great app, great customer support!
We're overjoyed to know that you enjoy and learn so fast with Teeinblue. Thank you for your lovely review!!
Very nice support ! Lexie helped me set everything up :)
We are so happy that you enjoyed your experience with us! Any time you need help, you know where to find us ;)
1) Sehr, sehr guter Support
2) Sehr benutzerfreundliches Front-End für Kunden
3) Zahlreiche Personalisierungsmöglichkeiten
Vielen Dank für Ihre fantastische Bewertung!
Wir freuen uns, dass unsere App Ihren Erwartungen entspricht. Bitte zögern Sie nicht, jederzeit unseren Support zu kontaktieren und bleiben Sie auf dem Laufenden über kommende Funktionen.