Avaliações (348)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
31 de janeiro de 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11

My Store
Turquia
4 dias usando a aplicação
Questão respondida por Teeinblue 1 de fevereiro de 2024

Hi Ali,

We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.

Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.

We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.

We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.

21 de novembro de 2024

Szlovak Bogrebarat
Eslováquia
3 meses usando a aplicação
Questão respondida por Teeinblue 3 de dezembro de 2024

Thank you so much for the 5-star rating! Your support means the world to us. If you ever have any feedback or need assistance, feel free to reach out!

19 de agosto de 2024

Kleine Lieblingsbilder
Alemanha
12 meses usando a aplicação
Questão respondida por Teeinblue 21 de agosto de 2024

We love your 5 star. It definitely a huge motivation for us to keep improving our App

23 de julho de 2024

Kincsek Kincse
Hungria
8 meses usando a aplicação
Questão respondida por Teeinblue 25 de julho de 2024

We love your 5-star. Your satisfaction is our honor!!

8 de julho de 2024

Meraki Pet
China
6 meses usando a aplicação
Questão respondida por Teeinblue 15 de julho de 2024

Thank you for your 5-star review! No words needed when the maximum rating says it all ;)

21 de junho de 2024

Mi tienda
México
4 meses usando a aplicação
Questão respondida por Teeinblue 1 de julho de 2024

Thank you so much for the 5-star rating! Sometimes, no words are needed to express your satisfaction, and we truly appreciate it. If you ever need any assistance, feel free to reach out! 🌟

17 de março de 2024

Pawprintdecor
China
3 meses usando a aplicação
Questão respondida por Teeinblue 19 de março de 2024

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Editado a 6 de setembro de 2024

Bordercollied Up
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Teeinblue 14 de julho de 2022

Thanks for your recommendation!
We're glad our app and support team can help, and we look forward to growing with you.