teelaunch: Print on Demand

I use the app for all of my products. I changed theme and I run into a few issue... sizing chart link showed 3 times on my product page. I asked for help from support team and after a few days it was solved. It was an easy issue because of my theme set up , but Christopher did the extra mile to reach out for help... so, it’s solved. Customer service is prompt, friendly and they do anything they can to solve problems. Great experience!
Eva M

Thank you for the opportunity to build my business. This app is amazing for Small Business Owners.

JB/ Owner Brookes Empire LLC

Thank! The interesting creative concept of profit from the sale. It is fascinating to create prints and sell them on items and sales. The work process is impressive and exciting.

Great and easy to use. Recommend to people

Great products and great support!

Great prices! However, i've had about 4 returns out of the 5 or 6 orders that I have had go thru teelaunch! Plus, I all together removed the tank tops because they run a size too small! Great setup but needs some definite work!

UPDATE: Received an very apologetic email from Chris at teelaunch. Customer service and the fact that they care about the shopify stores themselves will keep this company above the rest!

Great App for my business. Highly recommended

Pros -
Easy interface, the app itself is easy to use and design products.
The app works well with Shopify.
Pricing is competitive.

Cons -
I have contacted customer service several times with various response times, everywhere from never responding to 2 days. Slow either way. Once I was in correspondence with someone from customer service replied to my response by the next business day.

Information?!? There is a lack of information and organization. I want to know what brands and variants are available for which products and how much shipping is for each item. There is no reference page for this information.
For example I ordered a sample of the District Long Sleeve Tee and got a Port and Company instead. The response from Customer services was that purple is only offered in Port and Company and not District. Except that the product says it will be a District shirt. I need to know what I am getting not be surprised.

It seems that the products listed for sale in the App are not exactly what you will be getting.

They add new products to the app without much product description. Once again lack of information. A product description or how much to ship.

The provided sizing guide leaves a lot to be desired.

Based on some emails from the owner, it seems they are working hard on updates and making the app better. It has lots of potential as the design of the app is great.

Once the get a little more organized I might try them again.

It is alright, everything is so good, and it would be perfect if the shipping costs were a tad lower.

App needs a little user experience help. Some things don't come intuitively but I am sure there are ways to do it.