teelaunch: Print on Demand

I was amazed to see that they completely changed the app and have no way to import existing products, orders or anything. Unbelievable. I had NO notice of this either, probably because I had to register for a NEW account and they didn't have my email anywhere on record (even though I have been using this app for years). They sent me a canned response about this with a link to a video (that's broken - giving a 404) and no other responses after. [UPDATE] I’m updating this review. I think their rollout for this update could’ve been much, much better. However I’ve been working with Christopher on this issue pretty much all day. I have to say I am very impressed with his responses and attentiveness. I think the most important thing about any business is how they respond to issues when they inevitably arise. Teelaunch has shown they rise to the occasion.

I like the app and the service, too. However it does not load on certain browsers all the time. Pretty sure this will be solved by the team. Also, they have great support ready to help. Shipping times are OK in US, for international not so much. Needs improvement. All in all, a great POD solution.

Chris at Teelaunch was very receptive to an issue I had with their delivery service for pillows. He responded to the feedback and addressed the situation and followed through. Now, you don't find that every day. Nice!

Thanks, Christopher for reaching out and getting my Shopify store up and running again. Love the metal wall art.

I've been using teelaunch for well over a year. Everything I've gotten or sent out has been excellent. Recently I had a customer that needed some custom team shirts for a conference they were attending. Like most customers they needed it yesterday. I got the shirts designed and the order placed. I contacted Christopher at teelaunch to see about a rush option on the order. They don't have a rush service but he would see what he could do. Less than 12 hours later the shirts were printed and waiting to be picked up by the shipping company. The customer had their shirts in time to wear them at their conference. Christopher and the teelaunch went out of their way to make sure I could keep my customer happy. For a small business like mine, that makes a huge impact on my reputation. I can't express how much I appreciate everything they did for me.

Such a dope app, i can be as creative as I want now & the margins arent so bad either. I wish they had more variety on trendy girl apparel though.

It's an ok app. It is user-friendly but there are several minuses as well. The production and shipping are very slow. My other POD supplier has my items out the door in 4 business days flat. I never know how long it going to take for orders to ship. In addition, their prices are quite high. They suggest selling a phone case for $35 and it will cost you $11. I don't know what kind of phone cases people are getting away with selling at $35 but my customers are not paying that for a plastic phone case. Just be sure to crunch the numbers carefully to make sure you can make a decent product without breaking the bank and make sure your customers know how long it will take to get their products. I think there are suppliers who can get the product out quicker than 5-7 business days. Last, the picture size thing is annoying. Just be prepared for some pics to have to be resized before placing on the product.

Revised to 4 stars. The owner contacted me to address my concerns. That's great customer service and even though no company or product is perfect, I appreciate that sort of service tremendously. The production/shipping was better explained and it's fine. Not much can be about the pricing and the sizing issue was with my logo I believe not my designs. So, definitely give the app a try.

TeeLaunch is extremely easy to use and has high quality products to send to my customers. I like how I can add the graphic to multiple items and colors. I would suggest they have a note on each of the apparel items how many colors are available for the product.
Loving the additional items like phone cases, yoga mats, etc. that I can add my designs to!

Prices on shirts are a bit high but seller is reliable so thats a plus. Hard to have a healthy margin on the products though unless you are doing search engine traffic or some other form of free marketing.

still trying to figure out a way to group items by design rather than product type. not sure if you do this anymore. regardless though, the app is super easy to use and a huge help in streamlining the shopify experience. love the delivery times as well!