Recensioni (645)

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 10% delle recensioni ha 1 stelle
7 dicembre 2021

I am so upset about the latest transaction with Teelaunch. An item was ordered via Etsy on Nov. 17th and didn't ship until the evening of Dec.3rd. I had multiple communications with them up to that point and multiple emails with my customer who was ok with the long processing time as long as they received it by Dec. 5th. The amount of excuses as to why it took so long to produce and ship is a ...

FAITHHAUS
Stati Uniti
Quasi 5 anni di utilizzo dell’app
11 giugno 2022

Have sold many products in the past with this app, but now Im locked out of my account and orders are not processing. What happened? HELP!!!

LARRY CARLSON
Stati Uniti
Quasi 5 anni di utilizzo dell’app
teelaunch ha risposto 11 giugno 2022

Can you please email me at christopher@teelaunch.com, I'm the founder, I cannot find your account from your store name and I assure we can fix this and get you going today ( ...

13 dicembre 2018

If you want to lose customers, items to ship weeks overdue, and dealing with customer service so horrid you'll want to tear your hair out, you've found the perfect print on demand company.

Thessalonike
Stati Uniti
Quasi 5 anni di utilizzo dell’app
9 novembre 2018

They don't give accurate shipping times. One of their printing facilities was affected by a hurricane weeks ago yet they've continued to take orders for the items they knew they wouldn't be able to fulfill anytime soon without telling sellers but continuing to charge them when those orders come in. Now we have orders that have been stuck "in production" for two weeks and angry customers.

Sic Tranist Gloriaa
Stati Uniti
Oltre 4 anni di utilizzo dell’app
17 maggio 2022

I worked well for years. I just updated the app and my existing order is gone. I'll have to refund the customer. Going to go with another vendor.

Art of Kristian Kabuay
Stati Uniti
Circa 4 anni di utilizzo dell’app
teelaunch ha risposto 29 maggio 2022

I am so sorry that you had trouble with this order, I was able to resolve your issue with the app and I verified and the order was received by the customer.

28 ottobre 2020

After 17 days still processing, 5 times contact with customer service and still production. TOO LATE for 1 Black MUG

99 Wake Up - (MT VN)
Vietnam
Quasi 4 anni di utilizzo dell’app
7 dicembre 2018

Worst application for international shipping. I had to refund a lot of orders, because their tracking for the international orders does not work.

If you are selling worldwide, I would not suggest Teelaunch as your POD partner.

VikingsBrand
Serbia
Quasi 4 anni di utilizzo dell’app
16 gennaio 2024

BE CAREFUL! Exercise caution when dealing with TEELAUNCH. While they may fulfill a few orders promptly, ordering in more than a few orders poses a risk. They struggle to meet deadlines when you start submitting more than a few orders and to exacerbate the issue, they enforce a 10-day no-movement tracking policy. This means they acquire the tracking information but don't dispatch the item to the ...

Teegarb
Stati Uniti
Oltre 3 anni di utilizzo dell’app
teelaunch ha risposto 25 ottobre 2024

Thank you for bringing up your experience from January 2024! I'm excited to share that we've completely transformed our blanket production since then. We've expanded to two ...

21 novembre 2017

I ordered a t-shirt sample with my custom design on it 3.5 weeks ago (Oct 29th) and still have not yet received it. I've been told that Asentia shipping does not track once in Canada (from the US) and there is no way I would expose my (Canadian) customers to this kind of service from an integrity perspective. I was very excited to use TeeLaunch for my business / site which planned to launch last ...

Keeks Cruz
Canada
Circa 3 anni di utilizzo dell’app
15 aprile 2022

I have been happy with the quality of the products but after the update, all of my products and account settings are gone and I have an order to place. I need this fixed or I'll have to find another supplier!

Intentionally You
Stati Uniti
Oltre 2 anni di utilizzo dell’app
teelaunch ha risposto 29 maggio 2022

We reached out to you to offer our solution but you had already decided to move on to a different vendor. We take full responsibility for the issue and let us know if there ...