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I have been using this app for about two years. Great selection of products. Any time there is an issue I need help with, their customer service has always been prompt to respond & extremely helpful. Kristy is absolutely amazing!
The new products are great! Happy to see the personalized mugs. You are fast to answer all my questions and help with any issues that arise. Keep up the great work!! Thanks for all you do!!
Great app, easy to use, great products!
5-10-17--- I'm amending my initial review, which was written when I'd only had limited experience with the company. If I could give them 10 stars I would. Seriously awesome customer service - the chat feature is really great and I've always gotten speedy responses to inquiries. But even more importantly, when I've experienced user-errors on my end, AND the one time I received a complaint from a customer, TeeLaunch made things right, and then some. I am super grateful to have found these guys!!!
Great product! So easy to get started and delivery is QUICK! Received in 4 days! Making happy customers!
When utilizing a service like Teelaunch, there are important items to consider. Having an integrated app, a large catalog selection, and the manpower/facilities to fulfill & ship orders timely are the first things that are accessed. But one thing that most businesses overlook is how will the company respond to problems?
It is inevitable that mistakes or systems issues will occur, packages will get lost or stolen, and sometimes the product itself will have an error. The key to making it through those rough spots is having a true partner in your business, that cares as much about your customers as you do. That's hard to find in the Print-On-Demand space, and I'm so happy that Chris (the owner) takes this aspect seriously at Teelaunch. I especially want to recognize Anthony, who has been my contact whenever I reach out to support.
As a business owner, I want to know what's happening behind the scenes when there is a problem, because that arms me with facts/information to help my customers. A lot of providers will just give you bare minimum responses, without specific details, and that is not helpful at all. But Anthony will make sure that I know what really happened, and work with me on options to make it right (both for my business and for my customers)! He has even gone so far as to offer me a kind word when I was having a rough, stressful day to help me keep going.
Thank you to Chris, Anthony, and the rest of the Teelaunch staff for offering products that the market wants, and for helping me to grow my family business. And most of all, thank you for being there with me to celebrate the wins, and resolve any issues/concerns when they arise. I'm glad to have you as a partner!
I ran into an issue with a support person at TeeLaunch who gave me incorrect information, said some things he shouldn't, and basically told me to use another POD. Luckily, that wasn't the end of the story. Chris, the owner of TeeLaunch, contacted me directly to resolve the issue. Chris was very friendly, and more than willing to do whatever it took to fix things. No company is perfect but, when the owner of a company takes their personal time to fix an issue for one of their clients, that's a company you WANT to work with! I will definitely continue to do business with TeeLaunch.
teelaunch is my go-to POD app! Wonderful customer service with fast response time and resolutions - but I hardly ever have to contact them because everything runs so smoothly! The closest thing to set-it-and-forget-it that's out there.
teelaunch is incredible and has given thezerotoheroclub.com the opportunity to effortlessly raise money for our causes. They have fantastic customer serves and make for a seamless drop shipping system. With teelaunch, they do all the work. That simple.
Excellent to work with and fantastic platform for uploading designs.
My store is yet to be lunch to get my customers view about the quality level but so far as to how easy it is to use,I would say so super and great