teelaunch: Print on Demand

They can't even get sample orders right... DO NOT WASTE YOUR TIME/MONEY. Terrible customer service. Dave (owner and customer service rep) has proven himself incompetent and unprofessional.

Here's what happened: I placed my first sample order on teelaunch app and received an email saying it was not being fulfilled. So I cancelled the order. Then I asked DAVE and followed his instructions for placing another sample order. I got the same error email saying the order is not being fulfilled, AND the sample discount was not applied for the second order.

NOW both orders are in production, none were cancelled and I was charged for both cancelled orders! Haven't heard back from Teelaunch or Dave since. Bunch of amateur thieves. Or maybe it's just Dave by himself? Either way, Teelaunch won't last long in this economy. Good bye Teelaunch! HAHA!

Great service, I would like to see a larger array of products to use with my custom designs

Great app thank you so much. Keep up the good work.

friendly and heplful for me. thank you

***UPDATED***
I WILL START HERE... I have had a very challenging experience with Teelaunch. That said, they have found out what the issue was with the disconnect between their application and my store. That alone has led me to change my rating from 1 star to 4. If I have success moving forwards, with minor issues in the coming weeks, I will revisit a 5-star review. Until then, I will be in touch and see how the application's interface works for me. ***I have been emailing back and forth with this company since October. The connection between my store and the application stopped working. They sent me instructions and asked me to send a screenshot. I followed all the instruction, and sent both a screenshot and a recording. Now, every time I send a message.... I get the same reply... that they have sent my request to a manager. I have sent a message today as well. I have had application issues before, but this is just beyond unappealing. I took the time to prepare several designs for products, but none of them will be pushed to my store. The makes things awkward, as I have prepared Items for clients but the items cannot be completed. I wish I had a great experience like other merchants, but here I sit disturbed and unhappy with this app, which I was very excited to you. I'm very jealous of those who could get this company to reply in a timely manner, as that has not been my experience. I'll be on the hunt, once again, for yet another supplier.

The customer support team really turned me around on their service and app. They went out of their way to make things right and correct any startup issues I have. Thanks!

good. I want lower price. awesome

I ABSOLUTELY LOVE IT! THIS APP ROCKS AND MAKES MY LIFE SO MUCH EASIER. I CAN FOCUS ON DESIGN NOW INSTEAD OF PRODUCTION AND FULFILLMENT.

The very first order I had the customer had ordered a purple tshirt. When she received it the shirt had pinkish blotches all over it as if when it was died purple it wasn't fully covered in color. The stipulations the company set on returns was not doable for us, considering she was out of town when her package arrived. Canceling service and using another provider.

Great products at great prices. So far so good!