Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
20 juni 2023

To all those reading reviews... I want to express how exceptional both the product and customer service at Teelaunch are. I initially ordered some metal art samples and I was pleasantly surprised by the top notch quality. Honestly, I wasn't expecting such an impressive outcome, and I was so thrilled that I couldn't help but show everyone for an entire week how wonderful the product was. However, I did encounter a shipping problem along the way. Luckily, my customer service representative, Anthony, was there to assist me. He was incredibly personable and went above and beyond to resolve the issue. His communication skills were outstanding, and his positive and uplifting attitude made a significant difference. I couldn't have asked for a better partner for my store. I want to extend my gratitude to Teelaunch as a whole, and especially to Anthony!

Mystical Motifs
Verenigde Staten
5 maanden gebruiken de app
26 oktober 2023

Oh boy, I really wanted to like this app. I downloaded it today, launched 1 product and immediately had issues. With jewelry, they send a text box for customization. Well you can't select the finish until you add the name into this unmarked box. The box is also located just above the add to cart button. Somehow they have it locked down that you cannot change the order of any options for this product. You cannot take the box out, label it or list it first. This is confusing as everything is grayed out until that box is filled. I contacted customer support and was told it was a shopify issue (I spoke to them first) and that I should just put a note in to fill out the box first. I'm sorry I have to just deal with the bad coding? Uh no. This is my business and if you cannot correct something to make it functional, and let's be honest, correct, I don't think we can be in business together. First day 2 hours, waste of time. If they contact me regarding this and fix the issue I will update my review.

The Sandy Merchant
Verenigde Staten
Ongeveer 4 uur gebruiken de app
teelaunch heeft geantwoord 28 oktober 2023

Very sorry for the issues, I've reached out to you this morning to figure out how I can resolve this for you.

17 mei 2023

Extremely poor customer service despite multiple emails. Extremely long waits for shipping. Avoid them. There are plenty other POD companies who actually take care of their customers.

GiftsByIvy
Verenigde Staten
6 maanden gebruiken de app
11 maart 2024

Mega schlechte Bedienung, sehr unflexibel in der Erstellung.

Das Lädchen von Fotograf Oberberg
Duitsland
27 minuten gebruiken de app
17 juli 2023

Teelaunch provides great customer service and numerous of products . Our recommended drop shipping company.

Madison Symonne
Verenigde Staten
1 dag gebruiken de app
teelaunch heeft geantwoord 28 oktober 2023

We're absolutely thrilled you've chosen us as your partner! 🌟 W're honored to join you on this exciting journey and help you flourish. Let's make some magic together!

Bewerkt 2 februari 2024

Teelaunch has been an outstanding choice for my business. I mainly use it for mugs, and I'm consistently impressed by the quality. Their range of other products is equally impressive. Their customer support team is exceptional, always available and eager to help with any issues or questions I have. I would definitely recommend Teelaunch to others!

Foxvillagedesign
Verenigde Staten
Meer dan 6 jaar gebruiken de app
teelaunch heeft geantwoord 5 juni 2020

We really appreciate customers like you and are happy to help!

Bewerkt 14 april 2022

We have been using Tee-Launch for the last 6 years and love their products services and prices (and especially their Print On Demand Turn Around Time). They just went through a brand new update with their Shopify app and they said they are getting ready to offer new features and products so I can't want to see what is coming! THANK YOU Tee-Launch!! You Guys Rock!!

GreatGiftItems.com
Verenigde Staten
Meer dan 5 jaar gebruiken de app
8 december 2021

I've been with Teelaunch for many years and they have always gone above and beyond. The product selection is excellent and I've had very few complaints over the years from my customers. They love the products I source from Teelauch. Pricing is fair, and you can easily make a decent profit on most products.
Should an issue arise, they have a team of top-notch customer support people who are quick to respond and are always helpful. You won't find a better POD company anywhere else. Teelaunch has been an integral part of the success of my business.

Polish Shirt Store
Verenigde Staten
Bijna 5 jaar gebruiken de app
Bewerkt 22 februari 2023

Had some issues, which they fixed. Thank you for the assistance on the matter. Very helpful when needed.

Allegiant Goods Co.
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Bewerkt 3 september 2020

Companies like Teelaunch empowers folks to build businesses wherever there is an internet connection. Supply chains are not easy to manage; especially, in the on-demand custom products sector. The commitment to improve technology and securing reliable supply chains and services is what puts Teelaunch at the top of its class. I only know this because I have used them in my business for several years and have been through the stresses and roller coasters with them. No doubt, Teelaunch is a service that is worth making a part of your business. Appreciate the difference you have made Teelaunch! Congrats on 5 years...there is a reason why you have been around this long and no doubt it will be several years to come.

Team Custom Gear
Verenigde Staten
Meer dan 3 jaar gebruiken de app