teelaunch: Print on Demand

they are wonderful I would definitely refer someone else to use them

I am so pleasantly surprised with this app and customer service! Their prices are outstanding and their customer service ROCKS! I have a very important project that needed special attention and the owner and all the customer service reps made sure that everything went smoothly. Unlike all of the other print apps, Teelaunch has hands on service which makes is dependable and reliable. Not to mention that their user platform is easier than all the other apps which is what attracted me to them to begin with. I am just so pleased that their reliability and dependability is as outstanding as their platform! KUDOS! JOB WELL DONE!

Placement of logo is one of the worst out of all POD apps & haveyet to find if can place on back of shirts. But cost is good, Hoping Quality is Good.

Amazing! Cant wait to use it to its capability..

So far So good. I have only had 1 order, but everything is fine so far.

I made an order a month ago and it still hasn't arrived and it's incredibly difficult to get in touch with customer service. This company has officially lost my business

I have used TL for several months now with manual orders and I am continually impressed by their quick responses for customer service, and the quality of the prints I am getting.

it is very useful, but the variety seems limited

Disappointing. After establishing our online store, we chose Teelaunch for fulfillment. We were impressed with the App's ease of use, and although we would have preferred additional product options, it wasn't a deal breaker.

The first issue came when we ordered a test run. Teelaunch advertises "The majority of orders ship within 1-2 days and since we're centrally located and use USPS your US based customers receive their orders in less than 3 days." Our order shipped after 7 days and we received it 10 days after ordering. I contacted customer support and their response was: "Order are printed and shipped 7 days a week ... Many factors play in the time the shirt is printed and shipped. We do apologize about this delay."

The second issue arose when we opened the package and inspected the shirts. The design was a very basic, single color, underlined text with the shirt as the background. The image provided was per their pixel recommendation and format (2400-3600, PNG). The print color was silver but what arrived was a grayish purple. The text and underline seemed smudged, not crisp and clear.

The third issue was when I contacted customer support on September 8. Initially, the company was very apologetic and seemed as though they wanted to correct the problems. We resent images of both the PNG uploaded for print as well as the delivered product. To date, September 26, we have not received a response despite contacting the company several times simply asking for an update.

We gave Teelaunch 2/5 stars because their App is streamlined, and the order did process. However, the delays, quality, and customer support were something that needed to be addressed and made known to others looking at Teelaunch. Hopefully this helps you make an informed decision.

Tee Launch is great. You get custom product in up to two weeks and it looks great when you follow the templates. I can't stress it enough! FOLLOW THE TEMPLATES AND GUIDLINES. If you don't make sure your artwork is good, you're not going to get good product, and thats your fault. Customer Service is great, I've had representatives respond back to me at 11 at night. Plus the price point is better than any other dropshipping app I have, with a larger variety of any other dropshipping ap I've tried.