Recensies (640)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
7 maart 2022

Teelaunch is our favorite POD service out there. Hands-off fulfillment. Lots of products to choose from and wonderful print quality, with the best pricing as well. Super helpful and responsive customer service. 10/10 highly recommend.

Covino & Rich Show Merch
Verenigde Staten
4 maanden gebruiken de app
23 maart 2022

ALL OF MY PRODUCTS AND ORDERS ARE NOW GONE AS A RESULT OF THEIR APP UPDATE! Worst update EVER! No warning, no information, nothing. One day everything is there, next day, GONE! Unacceptable!!

The Atlas Society Store
Verenigde Staten
Meer dan 5 jaar gebruiken de app
teelaunch heeft geantwoord 5 april 2022

I looked into your issue and your products aren't gone, they just had trouble importing into the new version of the app. Your frustration is understandable but this is an issue we can fix if you give us another chance.

Bewerkt 5 april 2022

THEIR RECENT APP UPDATE DELETED ALL MY PRODUCTS! Been using them since 2016 along with a couple of other providers here on Shopify app store and all has been OK, but suddenly they did an update and all my products are gone! I have written to them and they have not helped me at all! I have moved all my orders out of their site and onto their competitors who do a much better job with customer support.

CSG Store
Verenigde Staten
Meer dan 5 jaar gebruiken de app
teelaunch heeft geantwoord 5 april 2022

I'm sorry for the trouble you had migrating to the new version of the app. We let you down and understand why you felt the need to leave. That being said, if you ever want to give us another chance we'll work hard to regain your trust.

Bewerkt 26 september 2022

The following pertains to T-shirts only:
Want to do business with a POD company that often ships you shirts that are over sprayed with pre-treatment thus leaving weird stains on your shirts after you wash them? Teelaunch is for you.
Want to do business with a POD company that often prints your designs off centered? Teelaunch is for you.
Want to do business with a POD company that often prints your designs crooked? Teelaunch is for you.
Want to do business with a POD company that after 3-4 washes the print often develops lots of tiny cracks? Teelaunch is for you. Want to do business with a POD company that cares more about money than customer satisfaction? Teelaunch is for you.
Want to do business with a POD company that treats you like a number and not a valued customer? Teelaunch is for you. Want to do business with a POD company that when they run out of the pricey shirt you selected for your business decides to ship your customer a lesser priced shirt brand without so much as notifying you? Teeluanch is for you. Want to do business with a POD company that will tarnish your company's reputation? Teelaunch is for you. Krusty the CEO is not to be trusted. This company is doing shady business. Please look elsewhere when selecting a POD to do business with. I've personally dealt with Teelaunch for several years and have had enough. UPDATE: 09-26-22
Teelaunch, I see you updated your response to my review by removing your lie...only after I called you out on it via email. Way to save face. So did I send a vulgar email filled with swearing to Teelaunch? I sure did. One out of a couple dozen is not bad. Yes, I've had to reach out to Teelaunch dozens of times in the past due to bad product they sent me or my customers. I was always cordial, which in turn the Teelaunch representative rarely was. They need lessons in manners and professionalism. After so many screw-ups from Teelaunch, I just about had enough of their incompetences and went off the rails in my email to them. The fact that I did this does not and will not change much with Teelaunch. Most of the problems I have addressed with Teelaunch in the past so many years still exist. I think only one issue I addressed has been addressed. The fact is that they are inconsistent. One may or may not get quality items from Teelaunch. Their quality control department is one I would not be proud of if this were my company. Good luck to you if decide to use Teelaunch. Inspect all sample orders from them and don't assume just because they got it right once, they'll get it right every time. They don't....often.

Method Of Thrashing Hard
Verenigde Staten
Meer dan 5 jaar gebruiken de app
teelaunch heeft geantwoord 22 september 2022

This is one of those unfortunate situations where the issues were something that could have been sorted out but we had to make the hard decision to protect our employees and discontinue our relationship with this customer.

The emails that were sent from this customer contained a shocking amount of swearing and abusive language. Even when threatened with this negative review we decided that due to his behavior this was a customer we could no longer work with.

7 december 2021

I am so upset about the latest transaction with Teelaunch. An item was ordered via Etsy on Nov. 17th and didn't ship until the evening of Dec.3rd. I had multiple communications with them up to that point and multiple emails with my customer who was ok with the long processing time as long as they received it by Dec. 5th. The amount of excuses as to why it took so long to produce and ship is a joke. Every email was worse than the last with their addition (it looks like 16 days before shipping but when you factor in all their employees wellness days to them it was just 11 days of processing). They refused to credit me ( I had to refund my irate customer) and then I said fine ship it to me and they went ahead and shipped to the customer anyway which was icing on the cake. I have removed all their products and warn if you are a small business that relies on your own customer service this type of business transaction can really put you in a bind. No one wants to wait for a purchase this long. OH, and if you didn't realize how long the Teelaunch processing times are (because it's not listed with the products) they will send you a blog link that you should have read to find out. SMH.

FAITHHAUS
Verenigde Staten
Bijna 5 jaar gebruiken de app
18 februari 2016

Been using Teelaunch for 4 months now and there's no better technology in the market. The integration was seamless and adding additional products is a breeze. Their customer service is always prompt, their shirt (& product) qualities are superb and the printing itself is strong. I would recommend them to anyone creating and selling t-shirts at scale.

Lolas Pet Boutique
Verenigde Staten
Bijna 8 jaar gebruiken de app
Bewerkt 22 oktober 2019

Have successfully used Teelaunch on several sites now. Great service, great price, and fast shipping. Their customer service is excellent too, they were quick to help me out when I had issues with an order. 5/5!

SpaceDepot
Australië
3 maanden gebruiken de app
24 mei 2018

Teelaunch has the best mockups. However, the print size is kind of samll on the 3 xl and 4 xl sizes.

Pacific Coast Outlet
Verenigde Staten
Meer dan 7 jaar gebruiken de app
26 december 2018

Use them only for shirts and they do a good job. Good turnaround time and descent prices. Recommended.

Curious Rebel
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
17 mei 2022

I worked well for years. I just updated the app and my existing order is gone. I'll have to refund the customer. Going to go with another vendor.

Art of Kristian Kabuay
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
teelaunch heeft geantwoord 29 mei 2022

I am so sorry that you had trouble with this order, I was able to resolve your issue with the app and I verified and the order was received by the customer.