Avaliações (645)

Avaliação geral
4,1
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
Editado a 26 de setembro de 2022

The following pertains to T-shirts only:
Want to do business with a POD company that often ships you shirts that are over sprayed with pre-treatment thus leaving weird stains on your shirts after you wash them? Teelaunch is for you.
Want to do business with a POD company that often prints your designs off centered? Teelaunch is for you.
Want to do business with a POD company that often prints your designs crooked? Teelaunch is for you.
Want to do business with a POD company that after 3-4 washes the print often develops lots of tiny cracks? Teelaunch is for you. Want to do business with a POD company that cares more about money than customer satisfaction? Teelaunch is for you.
Want to do business with a POD company that treats you like a number and not a valued customer? Teelaunch is for you. Want to do business with a POD company that when they run out of the pricey shirt you selected for your business decides to ship your customer a lesser priced shirt brand without so much as notifying you? Teeluanch is for you. Want to do business with a POD company that will tarnish your company's reputation? Teelaunch is for you. Krusty the CEO is not to be trusted. This company is doing shady business. Please look elsewhere when selecting a POD to do business with. I've personally dealt with Teelaunch for several years and have had enough. UPDATE: 09-26-22
Teelaunch, I see you updated your response to my review by removing your lie...only after I called you out on it via email. Way to save face. So did I send a vulgar email filled with swearing to Teelaunch? I sure did. One out of a couple dozen is not bad. Yes, I've had to reach out to Teelaunch dozens of times in the past due to bad product they sent me or my customers. I was always cordial, which in turn the Teelaunch representative rarely was. They need lessons in manners and professionalism. After so many screw-ups from Teelaunch, I just about had enough of their incompetences and went off the rails in my email to them. The fact that I did this does not and will not change much with Teelaunch. Most of the problems I have addressed with Teelaunch in the past so many years still exist. I think only one issue I addressed has been addressed. The fact is that they are inconsistent. One may or may not get quality items from Teelaunch. Their quality control department is one I would not be proud of if this were my company. Good luck to you if decide to use Teelaunch. Inspect all sample orders from them and don't assume just because they got it right once, they'll get it right every time. They don't....often.

Method Of Thrashing Hard
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por teelaunch 22 de setembro de 2022

This is one of those unfortunate situations where the issues were something that could have been sorted out but we had to make the hard decision to protect our employees and discontinue our relationship with this customer.

The emails that were sent from this customer contained a shocking amount of swearing and abusive language. Even when threatened with this negative review we decided that due to his behavior this was a customer we could no longer work with.

7 de dezembro de 2021

I am so upset about the latest transaction with Teelaunch. An item was ordered via Etsy on Nov. 17th and didn't ship until the evening of Dec.3rd. I had multiple communications with them up to that point and multiple emails with my customer who was ok with the long processing time as long as they received it by Dec. 5th. The amount of excuses as to why it took so long to produce and ship is a joke. Every email was worse than the last with their addition (it looks like 16 days before shipping but when you factor in all their employees wellness days to them it was just 11 days of processing). They refused to credit me ( I had to refund my irate customer) and then I said fine ship it to me and they went ahead and shipped to the customer anyway which was icing on the cake. I have removed all their products and warn if you are a small business that relies on your own customer service this type of business transaction can really put you in a bind. No one wants to wait for a purchase this long. OH, and if you didn't realize how long the Teelaunch processing times are (because it's not listed with the products) they will send you a blog link that you should have read to find out. SMH.

FAITHHAUS
Estados Unidos
Almost 5 years usando a aplicação
11 de junho de 2022

Have sold many products in the past with this app, but now Im locked out of my account and orders are not processing. What happened? HELP!!!

LARRY CARLSON
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por teelaunch 11 de junho de 2022

Can you please email me at christopher@teelaunch.com, I'm the founder, I cannot find your account from your store name and I assure we can fix this and get you going today (Saturday)

13 de dezembro de 2018

If you want to lose customers, items to ship weeks overdue, and dealing with customer service so horrid you'll want to tear your hair out, you've found the perfect print on demand company.

Thessalonike
Estados Unidos
Almost 5 years usando a aplicação
9 de novembro de 2018

They don't give accurate shipping times. One of their printing facilities was affected by a hurricane weeks ago yet they've continued to take orders for the items they knew they wouldn't be able to fulfill anytime soon without telling sellers but continuing to charge them when those orders come in. Now we have orders that have been stuck "in production" for two weeks and angry customers.

Sic Tranist Gloriaa
Estados Unidos
Over 4 years usando a aplicação
17 de maio de 2022

I worked well for years. I just updated the app and my existing order is gone. I'll have to refund the customer. Going to go with another vendor.

Art of Kristian Kabuay
Estados Unidos
About 4 years usando a aplicação
Questão respondida por teelaunch 29 de maio de 2022

I am so sorry that you had trouble with this order, I was able to resolve your issue with the app and I verified and the order was received by the customer.

28 de outubro de 2020

After 17 days still processing, 5 times contact with customer service and still production. TOO LATE for 1 Black MUG

99 Wake Up - (MT VN)
Vietname
Almost 4 years usando a aplicação
7 de dezembro de 2018

Worst application for international shipping. I had to refund a lot of orders, because their tracking for the international orders does not work.

If you are selling worldwide, I would not suggest Teelaunch as your POD partner.

VikingsBrand
Sérvia
Almost 4 years usando a aplicação
21 de junho de 2018

The customer service for Teelaunch is terrible. Especially if you get Dave. This app is clunky compared to others such as printful.

Chaos Order
Estados Unidos
Over 6 years usando a aplicação
15 de abril de 2022

I have been happy with the quality of the products but after the update, all of my products and account settings are gone and I have an order to place. I need this fixed or I'll have to find another supplier!

Intentionally You
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por teelaunch 29 de maio de 2022

We reached out to you to offer our solution but you had already decided to move on to a different vendor. We take full responsibility for the issue and let us know if there is anything we can do to earn your business back in the future.