teelaunch: Print on Demand

Really user friendly and easy for new entrepreneur like me

I have not used this application yet, but I can not use it until I leave feedback. Hmm.... Ok I'll start with 5 stars but let's see what happens next ...

They have a few descent products but their customer service is lacking. With that said, they do respond quickly during normal business hours. The customer service agent Dave Alpers was rude, condescending and ignorant. Rather than take constructive criticism about how their app doesn't show the products I created and imported to my store, they say you can see it in Shopify by looking under all products and searching for the word teelaunch which is what the vendor will be listed as. Although that is true and as they said "it's basically the same thing" being basically the same is not the same. They still don't have a section showing the products you've imported into your store. That is not user friendly or good for business. Every other dropshipping app that I have been using and I use about a dozen lists the products of theirs that have been imported into our store. Poor manners from customer service and their less than average overall product offering knocks them down to three stars. Do keep in mind that they have a YouTube channel (https://www.youtube.com/channel/UCRGszI7ZL-IYQ2dylXJQPvg) where they post videos that you can use to embed in your product descriptions for some (not all) products. That is very thoughtful and helpful. Also see this link (https://docs.google.com/spreadsheets/d/18B-f3hdgUDF4PC-4NzHWDO9Blj4S0XD2WnEyud4g3dE/edit#gid=1074082432) for more teelaunch product details. If their customer service gets better, and my orders are produced and shipped in a timely fashion, then I will change my review to four stars. If not, then I won't.

UPDATE: Shortly after leaving this review, the owner "Chris" called me to apologize for David's poor customer service and said he didn't mean to be rude or condescending. I don' really think that is true because he seemed pretty purposeful in his response to be that way to me. However, the call from the owner made me update their review to three stars from the original two-star rating. There is still room for improvement and I am weary of order fulfillment based on others reviews...wait and see game now... Still no list of products imported. :(

Love it. Easy to use and convenient!

Still working on launching a product but I have heard great things about teelaunch. I will continue to use it until I see profits.

Perfect idea The ability to design something and really have a turn key solution for producing as well as handling customers, it really is an amazing thing I love it !!!

Such a dope app, i can be as creative as I want now & the margins arent so bad either. I wish they had more variety on trendy girl apparel though.

Easy to use. I havent ordered yet though

so far everything is easy going. great setup and easy to migrate to shopify. Can't wait for people to start buying.

Love the app. I wish products and shipping were a little cheaper and I wish they sold print on demand shoes. But other than that, I love it.