Teescape Fulfillment , 70 recensies
Due to a large number of fraudulent orders recently, new accounts are only allowed to process a maximum of 3 orders, or a total of $100 or less, until a review of their account is completed.
ARE YOU KIDDING ME? I HAVE DONE BUSINESS ON MY OTHER SHOPIFY STORE WITH THEM, AND HAD NO ISSUES, BUT NOW SINCE I HAVE A NEW SHOPIFY STORE, THEY LIMIT TO ONLY 3 ORDERS! I'LL JUST GO WITH SOMEONE ELSE!
TO TOP IT OFF, YOU GUYS NEVER EVER GAVE ME A REFUND FOR THE 3 ORDERS THAT I HAVE PLACED. I WILL BE FILLING A COMPLANT WITH THE BBB AND FILING A CHARGEBACK WITH MY BANK TO GET MY MONEY BACK!
TO ANSWER YOUR QUESTION? HOW CAN I CANTACT YOU GUYS, WHEN YOU DON'T HAVE A PHONE NUMBER TO REACH OUT TO?
Yes, we place a limit on new customers until we personally review them, their payment methods, and check their store for no counterfeit products. This prevents us from raising prices to cover the costs of fraud. This has been our policy for a few years now. If you have another store with us, we certainly would have approved you almost immediately. You could have contacted us to ask about this, but you did not. Some people are just happier to complain and leave bad reviews rather than work together to solve problems.
Tl;dr: Go with CustomCat instead.
Support has been frustrating to deal with over the years. They have a superior attitude and are not very helpful. They won't admit wrongdoing, and won't do whatever is necessary to make it right. Their general attitude is "meh, we do alright most of the time so this time isn't a big deal."
Good luck if you have any requests that fall outside their narrow list of pre-approved asks, you will be either ignored or responded to with snark. It's hard to leave them because the print quality is okay and my store is already configured, but CustomCat's speed and support is so much better.
Note: my "time spent using the app" is inaccurate because I mostly use WooCommerce on my stores. I have used Teescape for 4+ years.
I use this app regularly. I love the fast turn around and have not had any problems with getting help when I have a question or a issue. My only gripe is that I wish they offered more products. I would love to add hats, mugs, phone cases etc. to my website.
The customer service is excellent and I mean that with this app. The only thing that holds it back from greatness is the lack of models for the store, (people want to see models more so than just a standard piece, which is why all the major retailers have models) aside from that flaw, the quality is top notch. if they fixed the lack of mockup models it would be a steller 10/5 app. That and more product variations like leggings, skirts, etc (take on artofwhere which has the same problem but their mockups look worse).
Geeky apparel store:
Great drop shipping app. Low Prices, great quality, and fast shipping.
The only 2 things that I don't like are more feature requests than problems:
1) I wish they had an office in Europe so shipping in Europe was less
2) I want them to have more options; there options are limited.
I don't understand why this app doesn't have a higher overall review rating. I've used just about every POD out there. In the past 2 1/2 years, thousands of orders they've fulfilled for me, and thousands of raving 5 star customer reviews, I can say with absolute confidence, that Teescape is by far the best in the industry. Sure, like every other pod out there, you'll occasionally have a printing error or defective garment. However, on the rare occasion that it happens, and I do mean rare, Teescape has always been quick to respond and quick to fix the problem! So, if you're looking for a flexible POD with a good selection that has amazing print quality, fast turnaround, excellent prices, and superior customer service, I can't recommend these guys enough! Thank you, Teescape, for all that you do! You guys are truly the best of the best!
I really cant say enough about Teescape. Ive tried many POD, Teescape's pricing, ease of use and CUSTOMER SERVICE is AMAZING!!! Any time I have a question, they reply in record time. I recommend them to anyone.
I've used these guys for years and printed roughly 5000 tees with them with maybe a handful of mistakes which of course is going to happen but they are always fixed immediately when they do. They definetly aren't the cheapest POD but when dealing with cheap you get way more problems. If you want consistency and peace of mind with very few hiccups this is the place to go!!!!
Since They got nailed for Copyright Infringement they have really gone down hill. Two things at play here: Print Quality and Copyright Infringement. Print Quality:
Print quality is hit or miss. I can provide the photos and email chain, but simply put they did not stand behind their work. I have to have 40+ shirts reprinted at my cost from another shop because they felt the quality was good enough. 40+ shirts had fibers/pilling that was clearly visible. Two identical shirt side by side and the quality looks totally different. Okay some may say it was one time mistake. Well its not okay because it cause me over $400 to correct and second it one of three (3) different orders that had poor quality prints. OH! Make sure to read their rules too! If they make a mistake an go to fix it they may use a similar garment as opposed to the exact product you ordered. That happened to me too. 40 shirt order that had four (4) noticeably bad prints they corrected but sent then a different color shirt so we have 36 of one color and then these four that are different. Copyright Infringement:
I understand protecting yourself from further violations but they simply claim an infraction on anything they think may be in violation as opposed to "knowing" which is safe, but VERY poor customer service wise. For example a customer orders three items and one item they feel is a violation will put the whole order in limbo and they do nothing with it. Well nothing aside form charging you $2 for canceling the order. Their work around is that you the vendor will need to email them and make your case. If you utilize fan art of any kind just stay away from them and you will be much happier for it.
-Shipping on time
-High quality items
-High quality printing
-Great images gallery
-I recomend it to you 1000 x 1000