Tepo Custom Product Options
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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I have tried many applications, but this one is surprisingly simple to use and the interface works very well. The developers are very helpful and I'm sure it will be better in the future. Also, thank you to Hazel for the special discount.
In fact it is 1-star, but since I don't trust 1-star and 5-star reviews, I am writing 2-star one.
After installing the app, I didn't see any color swatches, despite applying all the steps in the manual. Then I connected to chat.
1. They asked store access.
2. After that they told me "that feature (only color swatches" are in their list, but not exist currently.
3. They told me that I can remove the store access whenever I want, after getting all the details about the store.
4. And they tried to sell me another app of them.
I don't trust this app, and does not recommend anyone. I don't trust 5-star reviews as well.
Hello,
Thank you for sharing your feedback, although we're genuinely sorry to hear about your experience with our app. We value your input and would like to address your concerns.
We sincerely apologize for the inconvenience you faced regarding the color swatches feature. Your feedback has been shared with our development team to ensure we improve and have this live preview feature in our app as soon as possible.
Regarding the request for store access, this is a standard procedure to assist with troubleshooting and resolving technical issues efficiently. However, we understand your concerns, and we respect your privacy. You can remove the access at any time, and we guarantee that we do not store any sensitive data.
As for our recommendation of another app, we aim to provide solutions that may meet your expectations about a live preview feature in the app, but we certainly do not want you to feel pressured. We apologize if this came across as pushy, as it was not our intention.
We take all feedback seriously and are committed to improving our services. If you have any further questions or concerns, please don't hesitate to contact our support team. We genuinely value your input and would like the opportunity to assist you further.
Thank you for considering giving us another chance, and we hope we can earn back your trust in the future.
Best regards,
Teeinblue Product Options team
just simply the best app for being FREE!!! been looking for something like this for a long time and I am glad I found it and the customer support is extremely quick to reply and solves issues at lightning speed!! Thank you
We are so grateful for your kind words. Thanks for sharing your review with us and the community. This means a lot to us and we hope that we will grow strongly together in years to come!! <3
"Add price" feature is not working. It adds a product instead of adding a price, and it comes with a double product added on the checkout page.
Waste of time
Hello valued customer,
We would like to extend our sincerest apologies for any disappointment or inconvenience you may have experienced with our additional charge feature. We understand that it did not meet your expectations, and we deeply regret any frustration this may have caused.
Teeinblue Product Option team is committed to providing our customers with the best possible experience, and we take your feedback seriously. Your input is invaluable as we strive to continuously improve our app to serve your needs.
We are actively reviewing your feedback and exploring ways to enhance the feature to align it more closely with your expectations.
We would love the opportunity to assist you again in the future and provide you with an app that meets and exceeds your expectations. Your satisfaction remains our top priority.
If you have any further comments or suggestions, please do not hesitate to contact us. We are here to listen and learn from your valuable insights.
Super helpful, and customer support was very quick and responsive! Go with this choice for your variant options!
The tool seems to be exactly what I was looking for and no hidden fees in sight! CS responded super fast, friendly and efficient.
great App! Free to use with no hidden fees. Very happy to see this. Small store like mine where i only need 5-6 variants and a few price add ons. Every other app wants a monthly fee for these 2 simple task. Very happy with this !!
Incredible app, and great support team!
Super easy, barely an inconvenience. The app is extremely straightforward with no BS. I was able to do what I wanted in a matter of minutes. Also I got in before the pricing plan, which admittedly makes me very happy.
Thank you for taking the time to leave this excellent review! If you have any more questions or need assistance, please don't hesitate to reach out. We're here to make your experience even better.
Thank you for choosing our app. We appreciate your support!
So easy to use! I really enjoyed the coverage this product offers and how intuitive it is to use.