Qikify Custom Product Options

Dear valued customer,

Thank you for taking the time to leave a review and sharing your concerns. I'm sorry to hear that you experienced delays in receiving support from our team due to the time zone difference. We understand how frustrating this can be, and we apologize for any inconvenience caused.

Our support team has reached out to you via email with step-by-step guidance on how to enable the app and add the app block so the options can display properly on your store. And we would truly appreciate it if you could take a moment to try those steps and see if they resolve the issue on your end.

We’re always happy to welcome you back and would love the opportunity to support you further to ensure you so please don't hesitate to let us know.

Warm Regards,

Qikify team,

Hi Rosemary,

Here's Rosa from TEPO support team.

I'm following up with you from the TEPO Support Team. I just wanted to check in again to see if everything looks good on your end regarding the Tepo app subscription refund. We haven’t heard back from you yet since the last message.

As mentioned, the refund was processed via Shopify and should reflect in your Shopify billing records depending on your billing cycle. Should you're still unsure or notice anything off, please don’t hesitate to let me know. I’m here to help!

Looking forward to your response.

Warm regards,

Rosa,

Dear Valued Customer,

Thank you for using our app. We're pleased to know that our support team was able to assist you quickly through live chat and that your issue has been successfully resolved after that.

We’d love the chance to help you even more efficiently in the future. If you could let us know a time that works best for you, we’ll do our best to accommodate your schedule and ensure you receive the support you need.

We sincerely apologize for any inconvenience you may have experienced and truly appreciate your patience. Your satisfaction is our priority, and we remain committed to enhancing your experience and delivering even better service moving forward.

Kind regards,

TEPO Support Team,

Hello there,

Thank you for your valuable feedback regarding our app.

Your feedback is crucial in helping us improve our app, and we thank you for taking the time to share your thoughts. If you have any more suggestions or encounter any other issues, please don't hesitate to contact our support team. We're here to assist you and make your experience with our app even better.

Thanks again for using our app, and we look forward to your return and continuing to meet your customization needs.

TEPO Support Team,

Hello there,

Thank you for your valuable feedback regarding our app.

Your feedback is crucial in helping us improve our app, and we thank you for taking the time to share your thoughts. If you have any more suggestions or encounter any other issues, please don't hesitate to contact our support team. We're here to assist you and make your experience with our app even better.

Thanks again for using our app, and we look forward to continuing to meet your customization needs.

Teeinblue Product Options team

Dear our valued customer,

Thank you for using our app. We're glad to hear that our support team was able to promptly assist you via live chat and that the issue has been resolved to your satisfaction.

We would greatly appreciate the opportunity to assist you more promptly and address any issues you're facing with the app. If you could kindly provide us with a convenient time for you, we will make every effort to accommodate and provide the support you need.

Once again, we apologize for any inconvenience caused and appreciate your understanding. Your satisfaction is important to us, and we are committed to improving your experience and providing better support in the future.`

Warm regards,

Rosa from TEPO

Hello there,

Thank you for your valuable feedback regarding our app.

Your feedback is crucial in helping us improve our app, and we thank you for taking the time to share your thoughts. If you have any more suggestions or encounter any other issues, please don't hesitate to contact our support team. We're here to assist you and make your experience with our app even better.

I have previously sent an email to provide assistance, but I have not yet received a response from you. We sincerely hope you will give us the opportunity to support you and help enhance your overall experience.

Hope to hear from you soon!

Regards,
TEPO Support Team,