Qikify Custom Product Options
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Very good app. But the conditional logic keeps resetting itself leading to order problems.
When you put conditional logic, it should remain as it is set. But after few days, it changes its condions and shows empty fields.
have had a few issue on setting up but the customer service team have been there to guide me through and have resolved all issues.
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Review:
I used the Tepo Product Options app to create custom options for my Shopify products. The app itself works reliably and provides all the features I need.
However, I initially faced some issues that were not caused by Tepo, but by the Xclusive theme I use:
The side cart doesn’t automatically update when changing variants.
Custom options were not correctly applied because the theme reloads the cart form and overrides Tepo events.
It took a significant amount of effort, together with Tepo support and some custom JS adjustments on my end, to get everything working reliably. The Tepo support team was very cooperative and provided all necessary guidance.
Conclusion: Tepo is a very solid app, but compatibility depends heavily on the theme. If you use a heavily customized or special theme like Xclusive, some adjustments might be required. I’m looking forward to seeing how future updates improve theme integration.
Reason for 4/5 stars:
The app itself works excellently, and the support is helpful. One star is deducted because setting it up on complex themes required significant effort, which may be challenging for new users.
Hello,
Thank you so much for reaching out and sharing your feedback with us. Your satisfaction is our ultimate goal, and we're here to support you every step of the way.
If you have questions, need further assistance, or have additional feedback, please don't hesitate to reach out. We're here to make your experience as smooth and successful as possible.
Thank you for choosing our app, and we look forward to being a valuable tool for your needs.
TEPO Support Team,
Atendimento ao cliente mau
Hi there,
Thank you for your thoughtful feedback!
We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates.
Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help!
Best regards,
Tepo Support Team
Very good
Hi there,
Thank you for your thoughtful feedback!
We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates.
Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help!
Best regards,
Tepo Support Team
Vraiment bien fait !
Virker lovende så langt :)
I am very new to the app but for now seems to work as I expected. I had a question in the support chat and was answered right away, that was great!
Yeds
Hi there,
Thank you for your thoughtful feedback!
We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates.
Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help!
Best regards,
Tepo Support Team
Wonderfully designed app with one flaw, it's missing an in-product price add-on feature. Currently you need to create a separate variant to use as a price add-on for your product, you can't just have a price increase on certain variants within the product itself. To me this is a fundamental feature that should not be missing in a product options app, but besides that the app works wonderfully. Thank you to Hazel for her help and patience!
Hi there,
Thank you for your thoughtful feedback!
We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates.
Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help!
Best regards,
Tepo Support Team
