Qikify Custom Product Options
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This app has made a huge difference for our business! We don't know what we would do without it. Their support team is very kind and communicative, and their dev team is very quick and talented. They want to see their customers happy! And we are :) Thank you Qikify!
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
Hatte ein Problem mit einem Pflichtfeld, das kein Pflichtfeld mehr war, wenn eine Variante gewählt wurde. Der Support hat das Problem schnell und unkompliziert gelöst. Danke an für die gute Hilfe!
App funktioniert sehr gut.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
We use this app for our custom product collection, and it works perfectly with our store. It’s simple to use, efficient, and covers all the essential customization needs.
It helps us offer a smoother buying experience without overcomplicating the setup. Everything is clear and easy to manage.
A solid and reliable app for any store offering personalized products.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
J'adore l'aide apportée. elle est rapide, efficace et simple. Même quand lorsque vous êtes comme moi une bille en informatique !
Les réponses apportées sont rapides fluides et compréhensible !
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
Very good app. But the conditional logic keeps resetting itself leading to order problems.
When you put conditional logic, it should remain as it is set. But after few days, it changes its condions and shows empty fields.
App is so so. When you have issues — they share screenshots without full instructions. When you ask for a call for a quick screen share session, they'd rather waste hours upon hours on meaningless chat messages vs. one simple call. We are a business, a paying customer. The least you can do is to set a conf. call. Insane. Will look for another solution.
p.s. They use crisp for customer live-chat which is beyond buggy. Use intercom.io to provide decent chat experience.
Hello there,
Here's Qikify Product Options team. We wanted to reach out and check in with you about your recent experience with us.
We understand the situation was frustrating at first. While our standard support channels are live chat and email, we arranged a Google Meet call and fortunately we were able to connect and resolve the issue quickly during that call. We're glad we could work through it together and get things back on track without further delay.
Regarding your comments about the chat tool, we truly appreciate you taking the time to share your feedback. It has already been forwarded to our product team so they can review it carefully. As our team is still relatively small, changes like this can take some time to plan and implement, but we’re actively researching options and working toward improving the chat experience in the near future.
If you have a moment, please let me know if everything has been running smoothly since our last conversation. I’m always here if you need any further support.
Warm regards,
Qikify Team,
I previously used another similar service for my store, but they had issues with additional product options being created as separate products. This was very inconvenient, especially when running promotions or discounts. With these guys, this problem does not exist, and that is very valuable.
They also have excellent customer support. Some of my options were glitching, but they really tried to solve the issue and did it quite quickly. They stayed in touch every day during the process.
Thank you for the service and the great work!
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
The team worked very hard for days on my site to make sure the app was showing up correctly and fixing any little bugs. Hazel was very nice and great to work with. Everything looks perfect now, and I'm glad I decided to go with this app. Highly recommend.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
The app's rich features have greatly enhanced the shopping experience for my customers, resulting in increased conversion rates and order values. The support team is also top-notch, always quickly resolving any issues that arise. Overall, a great investment for any Shopify merchant.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
Support Team is amazing, had a issue occur and they dug into it. Just keep in mind the time zone difference!
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!