TnC: Terms and Conditions Box
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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I've been using the TnC App for quite some time. It was easy to set it and forget it.
I discovered today that it was allowing customers to bypass the checkbox and proceed to checkout. After validating my settings were accurate, I reached out to Chat and Zain was extremely helpful, turns out it was a cache issue, easy solution.
Thank you Zain for your assistance & making sure my T&Cs checkbox was functioning appropriately.
Highly recommend this app if you need T&Cs and want to set it and forget it!
We have been using this app for a long time. Occasionally, a bug caused the checkbox not to appear. Fortunately, customer service responds within minutes, and the issue was resolved super quickly. Great service!
Life-changing app!
I only wish I had sought this out sooner. Shipping carriers are constantly dropping the ball, so I needed to make our shipping policy crystal clear to customers to cut down on questions that were already answered in the policy.
Now, with this app, customers have to agree to our shipping terms before checkout—and it’s been a total game changer. It protects our business and has drastically reduced the number of emails we get.
TnC is as user-friendly as it gets—I had it installed and running in minutes, and it’s worked flawlessly ever since. Highly recommend!
Life-changing app!
I only wish I had sought this out sooner. Shipping carriers are constantly dropping the ball, so I needed to make our shipping policy crystal clear to customers to cut down on questions that were already answered in the policy.
Now, with this app, customers have to agree to our shipping terms before checkout—and it’s been a total game changer. It protects our business and has drastically reduced the number of emails we get.
TnC is as user-friendly as it gets—I had it installed and running in minutes, and it’s worked flawlessly ever since. Highly recommend!
This app has been so easy to use in my shop and makes my checkout more secure with the agreement for my membership right there where customers can't miss it. When I thought I had an issue (it was user error, btw ), they were so quick to help! Such a nice team.
SUPPORT WON'T ANSWER. The checkbox has been ticked by default which we didn't like. We had emailed them a month ago and still no reply.
edit: they have answered and solved the problem within 12 hours
Hi there,
Thank you for sharing your feedback. We truly appreciate all reviews—both positive and constructive—as they help us improve and better serve our users.
I’ve looked into your case and confirmed that our support team responded promptly via chat and followed up via email, but we never received a reply.
Regarding your request to have the checkbox appear unticked by default, our team provided a screenshot with step-by-step instructions on how to adjust this setting. I’ve just sent you another email to ensure you have all the details—could you kindly check if you’ve received it?
We’re here to help and would love to resolve this for you. Looking forward to your response! :)
Best,
Shahar
Excellent service, quick responses and simple to use!! Love this app
So easy to use and the development team is not only good, but fast and so professional. Great app!!
Pretty self explanatory and very easy to use
Super easy to use and does everything I need it to do. Super helpful staff!
Very easy to set up and love the option to format to your liking so certain things of importance can stand out!