Textbox & Textfield by Textify

Textbox & Textfield by Textify

Avaliações (96)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
22 de novembro de 2021

Absolutely great service. In particular, I was helped quickly and competently over the weekend and my problem was completely solved. I am very satisfied with the service and also the functionality of textbox.

SMARTEON
Alemanha
12 days usando a aplicação
16 de novembro de 2021

We used this app to add personalized laser engraving text to our products. Its easy to set up and customize to our liking. After we set it up we had trouble adding items to cart. We did not use their setup service before launching which was our mistake. We submitted a support ticket and the issue was resolved within 24 hours. Great customer support!

Burke Metal Work
Estados Unidos
8 days usando a aplicação
24 de novembro de 2022

Suddenly stopped working. Waste of time. Waste of money. Support hasn't helped with it either. So dissapointed

Esdee
Canadá
6 months usando a aplicação
Questão respondida por Inspon Tech 24 de novembro de 2022

Hi, thanks for your review, We saw that in night time there was a problem occuring. It was a API timeout. It was resolved. The error was not in the app, but in an API.

We are sorry that you had this circumstances. We will refund you the last month of using. We would be happy if we can win your trust again. Contact us for one year free of charge.

Thanks

30 de agosto de 2021

The plugin worked great but introduced latency. It was really easy to use and implement. We used four textfields within a product and it took between 6 to 10 seconds to load the product. We tested this across several computers in different location in the world and we confirmed the latency. Subsequent product loads were efficient within the same session. It was possible to submit a product order prior to the textfields appearing. We had to introduce code to prevent ordering prior loading of the textfields to prevent fast ordering.

permsg
Estados Unidos
6 months usando a aplicação
Questão respondida por Inspon Tech 30 de agosto de 2021

We have updated the Shopify API a few days ago to reduce loading times. With the new Shopify GraphQL API, the problem should be almost solved.

Thanks for any further ideas. For any issues, our team is available to provide free and customized solutions to make everything work smoothly.

12 de outubro de 2023

Very good and responsive support

Foralix
Bulgária
4 days usando a aplicação
4 de dezembro de 2022

Excellent app, and it solved the problem we had. I am especially grateful to the customer support because they are active and in a short time we managed to solve the problem. I recommend this app!

My Medi Friend
Estados Unidos
2 days usando a aplicação
18 de fevereiro de 2022

The app is easy to use. The CS support is superb, almost immediately reply to solve my small issues! Recommended!

Klasse14
Hong Kong, RAE da China
2 days usando a aplicação
21 de agosto de 2023

Amazing and simple plugin with a lot of options to modify and a superb and fast support. My theme had another template where the plugin had to be integrated. The Team implemented it free of charge within 24hours on a weekend! Incredible! I highly recommend this to everyone!

NOSTA Werbemittelshop
Alemanha
1 day usando a aplicação
24 de abril de 2021

Good value for money, and support helped me to resolve my requests within 10 minutes! Now my website allows customers to write in personalisation field and I can see it in my order :)

digidoggo
Reino Unido
About 24 hours usando a aplicação
16 de novembro de 2022

Um zusätzliche Angaben wie Rückennummern oder Initialien zu der Bestellung hinzuzufügen, benutze ich die App Textbox. Installation, Preis und Leistung passen hier! Bei der Automatisierung der Textfelder (zeige nur bei bestimmten Produktvarianten an), habe ich die Hilfe des Supports benötigt. Innerhalb weniger Stunden wurde mir unkompliziert geholfen und das Problem gefixt. Schneller und freundlicher kann ein Support nicht arbeiten. Vielen Dank an Anna und ihr Team. Ich kann diese App bedenkenlos empfehlen.

like2print.de
Alemanha
About 23 hours usando a aplicação