レビュー (32)

総合評価
5
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年5月30日

"TextYess is a great tool, highly recommended. We needed to automate answering all of our customers' questions on WhatsApp, and we found exactly what we needed: an accurate AI assistant with a human touch. Incredibly useful, especially for marketing campaigns with high ROAS. What I appreciated the most is the attention they put into customer service; the team is always available to help!"

LU LU STUDIO
イタリア
アプリの使用期間:2ヶ月
TextYessが返信しました 2024年6月4日

Thank you so much for your kind words and recommendation! We're thrilled to hear that TextYess has been exactly what you needed for automating customer interactions on WhatsApp. It's great to know that our AI assistant's accuracy and human touch have been beneficial for your marketing campaigns, especially with achieving high ROAS. We pride ourselves on our customer service, and we're glad our team's support has made a positive impact. If you have any more questions or need further assistance, we're always here to help!

2024年5月29日

The installation, setup, and configuration were remarkably simple and straightforward. The accuracy of the answers reduced our Customer Care workload while providing customers with the necessary information, which is crucial. Additionally, the onboarding quality deserves a mention: the Textyess team supports us at every step with kindness and expertise. Excellent job! Highly recommended app.

doomostore
イタリア
アプリの使用期間:3ヶ月
TextYessが返信しました 2024年5月31日

Thank you so much for your review! We are thrilled to hear that our app works exceptionally well.

Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations.

We greatly appreciate your recommendation and are grateful for your ongoing support.

Thank you again and see you soon! 🌟🌟🌟🌟🌟

2024年3月21日

We are really satisfied with TextYess. The AI Assistant answers all of our customers' questions, even the most difficult ones, in a few of seconds. A key feature is that since we have customers from all around the world, the AI can guarantee continuous support in any language, offering a 24/7 WhatsApp multilingual shopping experience. Last but not least, we are exploring WhatsApp marketing features and getting some first great results. Recommended!

Nobile Italy
イタリア
アプリの使用期間:約1ヶ月
TextYessが返信しました 2024年3月22日

It's great to hear that TextYess has been such a valuable asset to your brand! Providing efficient and multilingual support through WhatsApp is a powerful way to enhance the shopping experience for your customers. Additionally, leveraging WhatsApp for marketing purposes can further expand your reach and engagement with potential customers. It's great to hear that you're seeing positive results from these efforts. We are glad to have you onboard!

2024年3月19日

Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.

Gianni Del Prete
イタリア
アプリの使用期間:26日
TextYessが返信しました 2024年3月21日

It's great to hear that you found an AI assistant that meets your needs for automating customer support on WhatsApp! Having a tool that can handle inquiries efficiently, especially during peak periods, can be incredibly valuable for businesses. And having attentive customer care from the team behind the AI assistant adds an extra layer of support and reassurance. If you have any questions or need further assistance, feel free to ask anytime! 🌟

2024年2月23日

Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!

NaturaeBontà
イタリア
アプリの使用期間:約1ヶ月
TextYessが返信しました 2024年2月26日

Thank you so so much for your review! It is paramount to us to have happy customers and we strive to do our best to assist you anytime.

We do all the necessary activities and improvements to push your conversion rate up and make your AI Assistant exactly like any of you in the team: motivated, polite, passionate and available!

Thank you 🌟🌟🌟🌟🌟

2024年2月12日

We were skeptical initially of using an AI tool to interact with our customers, but after trying TextYess we were quickly convinced. We were amazed at the ease with which AI can be instructed and the helpfulness of their team. Excited to see the new features they will release!

KALI SHOES®
イタリア
アプリの使用期間:2ヶ月
TextYessが返信しました 2024年2月14日

Thank you so much for your enthusiastic review! We are thrilled to hear that our app works exceptionally well and has contributed to achieving great conversions on your e-commerce platform. The fact that it responds naturally to all messages is valuable feedback for us.

Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations.

We greatly appreciate your recommendation and are grateful for your ongoing support.

Thank you again and see you soon!

2024年2月19日

We started using TextYess a few months ago and are incredibly pleased with the quality of service we have received. Easy to use product, always available customer support, and strong impact on our store's conversion rate!

Mulac Cosmetics
イタリア
アプリの使用期間:4ヶ月
TextYessが返信しました 2024年2月20日

Thank you so much for your review! It's fantastic to know that you find our product easy to use and that you've experienced excellent customer support whenever you've needed it.

We're especially delighted to hear about the strong impact TextYess has had on your store's conversion rate.

Thank you once again for your kind words and for choosing TextYess. If you ever need any assistance or have further feedback to share, please don't hesitate to reach out.

2024年1月23日

Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.

iotty.it
イタリア
アプリの使用期間:約1ヶ月
TextYessが返信しました 2024年1月25日

Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs.

Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly.

Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟

2024年1月29日

Communicating with a target audience of millennials WhatsApp is a channel to use 100%, both from a customer service and direct sales perspective. Happy to use TextYess and offer our customers a buying experience available 24/7, in all languages!

Tazze Pazze
イタリア
アプリの使用期間:4ヶ月
TextYessが返信しました 2024年1月31日

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear about your success in communicating with your target audience through WhatsApp.

It's fantastic to know that TextYess has proven to be an invaluable tool for both customer service and direct sales. Creating a buying experience that's available 24/7 in all languages aligns perfectly with customers' expectations.

Looking forward to continuing to support your business and providing exceptional experiences for your customers!

2024年1月17日

Very easy product to set up and amazing AI Assistant responses. We were already using it on 3 other brands of our partners and couldn't help but use it in Sublime Shop as well. Really a lot of stuff here!

Sublime Shop
イタリア
アプリの使用期間:4ヶ月
TextYessが返信しました 2024年1月22日

Thanks for sharing, we truly appreciate it. That's what we want to be famous for - a very easy product that makes customers happy so that they can't live without it! We are very proud of being your partners and look forward to a long future together!