Detective FAQ Chat & Helpdesk

Detective FAQ Chat & Helpdesk

Preços
Plano gratuito disponível. Avaliação gratuita disponível.
Classificação
4,8 (37)

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions. mais
  • FAQ, Chat, Email, and Order Tracking all in an easy to use widget.
  • An FAQ answers any questions shoppers may have quickly and efficiently.
  • Add an FAQ to any product or collection to enhance your customers confidence.

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Preços

Free Plan

Gratuito

  • Static FAQ Page
  • 3 Responsive Templates
  • 10 FAQ’s
  • 3 Categories
  • Basic Editor
  • Style Customization

Basic Plan

$4.99 / mês

ou $49.99/ano e poupe 17%

  • FREE +
  • Product FAQs
  • Collection FAQs
  • 5 Responsive Templates
  • Unlimited Questions
  • 5 Categories
  • SEO Boost
  • Search Bar
  • Advanced Editor

Avaliação gratuita de 5 dias

Pro Plan

$9.99 / mês

ou $99.99/ano e poupe 17%

  • BASIC +
  • Customer Support Widget
  • 8 Responsive Templates
  • Unlimited Questions
  • Unlimited Categories
  • Order Tracking

Avaliação gratuita de 5 dias

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias.

Avaliações (37)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
22 de maio de 2020

Very useful and well-presented application. I do use it for my online store since a few days now and I do enjoy it. It is very easy to customise for any online businesses. I had a request related to a specific display and the team was very useful and efficient. I do recommend this app. Well done guys!

Natural Tendance
França
Over 4 years usando a aplicação
12 de agosto de 2020

My wife has an e-commerce business and we are both in our 60’s. I manage certain aspects of her website and went looking for an FAQ app that would meet our needs and that was easy to use. I happened upon The Detective and decided to give it a try. I am not tech-savvy at all. My only issue was that I needed some instruction on how to use the app. I was able to figure everything out with their assistance and they tell me they are planning instructional videos. Believe me, if I can figure it out, anyone can. Not only does the app allow for general FAQ, but you can have product-based FAQ. This aspect was appealing to me because we sell multiple products. However, I soon realized that the product-based FAQ were general and not specific, ie you had to have the same FAQ for all products and could not have different FAQ for different products. I told the app folks that I wished I had the ability to do this. They reworked their app over a weekend to accommodate us. I’m no app expert but I’m very happy with the functionality of The Detective, and the support I received is A+.

Pams Touch
Estados Unidos
Over 3 years usando a aplicação
27 de outubro de 2020

Great app, easy-to-use, straight forward with some nice features. Pay a lots of attention to their clients ! thanks

Lovapets
França
Over 3 years usando a aplicação
1 de fevereiro de 2021

Easy to implement and looks great. Exactly what I needed, quick setup and a lot of customization options

Shibuya Laundry
Brasil
About 3 years usando a aplicação
20 de março de 2021

This app will really improve your conversion rate and customer experience. great support as well. Thank you!

Mother Sierra
Estados Unidos
Over 2 years usando a aplicação

Assistência

Trinity River Software pode responder a qualquer pergunta que tenha sobre Detective FAQ Chat & Helpdesk .

Programador

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

14 de maio de 2020

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Aprimore o suporte ao cliente: WhatsApp & FAQs
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