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This app is awesome! I love it!!!
Great app and helpful stuff. Thanks for a good work!
Great App! Allows to increase the bottom line of the company in a very easy and non-obtrusive way. Customers appreciate it because they receive options that are not available to them otherwise. All-in-all a win-win for all!
I used this app to gift our customers a free gift card when they hit a certain order value. Two major flaws I encountered with this app:
1) My store is in USD but we do get Canadian customers who checkout in CAD. I set the goal to be USD1000 in order to receive the gift card. However, the app does not differentiate currencies so it issued my Canadian customers the free gift when it hit CAD1000 in order value. For those who are familiar with USD to CAD conversion, CAD1000 is worth like not even USD800 so I lost out on my promotion :(
2) I have 3 different goal levels and the customer is only supposed to receive 1 gift, whichever closest goal is met. The app ended up issuing my customer multiple gifts for EACH goal they achieved. The app's support page specifically mentions that they can do tiered goals but this does not appear to be the case. I've reached out to support 3 days ago and the problem still has not been resolved. So right now, I have to send my customer an email apologizing for the multiple gift offers and that I have to remove the extra gift. I wish this app was better built. I use other Bold products and trusted them. This was a rather disappointing experience.
Thank you for your honest feedback. Our development team is constantly working to improve our apps. The feedback you've provided will go towards bettering Sales Motivator going forward.
We're still playing around with it and will update if there's an issue, but Hamza at customer service was AMAZING in helping us out when we were under a time crunch. Thank you for the great customer support!
So easy to use. And, I hired them to do the LIQUID install and it all happened very quickly and easily. I got my hands on the product and i had my FREE GIFT with purchase offer up on our site in about 10 minutes. Great instructions and help available. Love it.
Extremely good app to boost conversion rates. I had a small problem getting this to work with my theme but the support team fixed all the problems very fast! Can't recommend enough.
These guys are awesome! Super Fast Customer Service
Super helpful with fixing 2 bugs that were related to my cart and a quantity issue. James B was super attentive in getting the app working so we could push our promotion for the holidays. He took the time to dig into the site during a busy week. I appreciate the helpful chat support!
Hi there! We're so glad to hear that James was able to work with you in getting those bugs fixed - we've got all hands on deck for the Black Friday weekend coming up!
We look forward to seeing your success with the coming holidays! Please let us know if we can assist with anything else.
App does what it says. The free gift isnt as good as it sounds as you cant let customers choose a product variant. If you have multiple variants (e.g. S, M, L, XL) you can only give away a specific variant (e.g. S).