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The specialist from Bold, was making LIVE changes to our stores codes and now our customers has been unable to go to checkout for over 2 hours!
They re-designed my cart button and made it not clickable. I have had over 10 customers asking us on customer service why they can't checkout right now.
And no reply from Bold until now.. It's not okay!
- Continues..
Hi there, thank you so much for taking the time to leave a review. I completely understand the severity of this issue, and our apps specialists are more than happy to help however they can. Please let us know if you're seeing any further issues, and we'll be sure to help resolve those as best we can.
Shawn was GREAT at getting me set up. It was a bit confusing but he stayed with me and was a pleasure to work with. We are excited to offer our first gift with purchase and with Shawn's help, it is sure to be a success!
I am using this app to give a free gift to my customers when they spend certain amount and it has increased my sales like crazy! I love Saler Motivator!
Every time I need help, the live chat support service answer immediately and are VERY helpful. Even if it's 2:43am haha THANKS Guri !! You really helped me! I really appreciate your time and help :)
Yes, it is working well.. although it would be great if we could choose FREE Shipping by collection, vendor, tag...now that would be handy. Then we could run FREE Shipping on certain lines.
Love this app, great customisable features - only suggestion is that maybe there should be an option to allow the 2nd popup to launch on the next page and not just when the customer adds another item to the cart?
Easy to use and great for my business.
Motivate and sales accelerate.
:)
So far so good! though I wish they had the provision to set simultaneous targets for multiple tiers!
Amazingly simple sales booster!! Worth every penny!
I used this app for the Sales Motivator feature. I was having some issues I just couldn't figure out myself. I got a hold of support and bam! Issues solved. Now I can reach my sales goals a lot easier! Thanks CODY!
Best way I have found for letting customers know that you offer free shipping over a certain amount. Very easy to install and set-up and customisation is pretty good too.
Big thanks from us at www.myfamilyrules.co.uk