Arvostelut (286)
Tarkenna
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Luokituksen mukaan
about 2 hours ago
As a long time fan of my theme (Expanse) and the one I spent ages on and was about to launch with, I’m sad to say that I have had no solid help for over a week with site BASICS after a site update. Whether it is the fault of Archetype Themes, or their updater app, Out of the Sandbox, neither has even pretended to try to fix the issues at this point. Deeply disappointing to say the least.
Hi Kirsten!
Sorry to hear that you are having some trouble with your theme! We have tried to reach out to you a couple times, and have not received any response to our offers of assistance.
Can you please check to see if you are receiving our responses to your email, and kindly respond so we can work with to resolve any issues you may see on your end?
All the best,
Out of the Sandbox
Came across some issue I was unable to understand first but thanks OOTS great and prompt Customer service my issue was resolved quickly, they were helpful beyond my expectations - I have been using their services for more than couple of years now and I am fully satisfied with their quality of work.
Thank you for your support team OOTS
Hi Bedazzled.pk team!
We are so glad to hear that our support team was able to jump in and help out, and that you are enjoying your Out of the Sandbox theme and Theme updater App!
All the best,
Out of the Sandbox
This app works great for everything it's supposed to do. Something to know for anyone with a vintage theme is that one click updates are not available for any themes that haven't been updated since before the Shopify 2.0 update. I was hoping that at least some of the assets from my shop would be able to be carried over in the update but I am having to recreate the pages manually. If you have been keeping up with updates on your shop or you don't use a vintage theme this shouldn't be a problem.
Hi Grassroots Coffee team!
We are glad to hear that Theme Updater is not part of your themes update process!
The Vintage to OS 2.0 update is due to Shopify's mandate and adjustments to the theme's file structures, and is a one time, manual process. Once a shop is past this threshold, the Theme Updater will be able to handle future updates, and we also recommend that a theme is OS 2.0 when using the app, just to ensure that the update is smoother!
All the best,
Out of the Sandbox
Excellent app. It was very good already but, now, the devs have made it even better. Actually, now, it's the perfect theme updating app. I just click on "Update" and it does all the heavy lifting without me having to do absolutely anything !!! What more can I ask for ? Can't recommend it highly enough !!!
Hi COLORADDICTED.COM team!
Thanks for such an awesome review of our Theme Updater app! So glad to hear that you have been able to take advantage of all the new improvements that our team has made to the app to make theme updates even more streamlined!
All the best,
Out of the Sandbox
Possibly the biggest pile of poo ever dumped on so many by so few.
Hi mythaicurry team!
Sounds like you may need a little help with the app - we have reached out to give you a hand and get some additional details on how we can best help you.
All the best,
Out of the Sandbox
it does the job , and customer support are very helpful worth it
Hi NY Fifth Avenue team!
Glad to hear that Theme Updater is part of your Empire theme's update process and thank you very much for your review!
All the best,
Out of the Sandbox
Wonderful support and great themes from OOTS. Thank you!
Hi Projeric team!
So happy to hear that Theme Updater is part of your Turbo theme's update process, and thank you for such a great review of our themes and support team!
All the best,
Out of the Sandbox
RAZROYS®️
Hi RAZROYS team!
Thank you for your review and we are glad that Theme Updater is part of your theme's updating process.
All the best,
Out of the Sandbox
Ottima app veramente di aiuto, sono felice di utilizzarla. Grazie
Hi BassiniBoutique.it team!
Thank you for your review and we are glad that Theme Updater is part of your theme's updating process.
All the best,
Out of the Sandbox
It was pretty quick and pain free. Just updated to the latest version in less than a minte.
Hi Andrew Moor Photography team!
Thank you for your review! Updating your theme with Theme Updater is easy and fast and we are glad that we could help to streamline the process!
All the best,
Out of the Sandbox