Theme Updater & Backups | OOTS

Just received a message that they are now charging for this app even after we paid so much for the theme. It doesn't make sense to pay $108 for something we use 2 times a year. I will most likely move to another theme once my theme becomes too out of date.

Love the app. The app helped a lot when doing modification and customizations to a theme. Cuts a lot of manual work after each up update of a theme. But do recommend to check if your theme is supported by the app out of the box.

www.pocketvape.com

Great app and we are really glad to have this available for our Parallax theme. Unfortunately, upgrades and how to get them installed were not on my roadmap when I was shopping for a theme. I cannot believe that we overlooked such an important feature. Out of the Sandbox themes are incredible for all the fine details they offer with so many large and small touches that other themes would require hiring a developer. With OOS they are standard with customer service second to none.

So we love our theme, but then realized we really needed to upgrade our Parallax 2.4 to the new 3+ versions with added features. Enter the Theme Updater...what a time saver and it worked incredibly well. We had just a couple custom items we needed to redo, but now that we are on 3+ this should not be an issue again. This truly is an invaluable product and it's free! Kudos to Out of the Sandbox for helping its customers.

This app works well to make sure that our Out of the Sandbox themes remain up-to-date. Much more cost-effective than re-purchasing new themes. Developer was quick to respond to an issue that we ran into, and helped us resolve it very quickly so that our site was functioning properly.

Theme Updater was very easy to use and extremely user friendly! Great app and great customer support.

We are in the Shopify ecosystem for the last 4 years now and I dont remember any company that is more unhelpful than Out of the Sandbox. Both technically and from a business point of view for the following reasons (we have purchased two themes from them and this app )

1. In 95% of all the questions or help requests you raise, they simply tell you what you ask is out of their scope and you should go and hire a shopify expert on your behalf. Even though these are within the main scope of the themes or are really as simple as sharing two lines of code with you, they turn their backs and deny you.

For this reason, we have shifted to another theme provider which we are really happy with as they are at least listening and seem to care.

2. Their so called "theme updater" does not do a good job, leaving you with lines and lines of code intact and not transfered to the new theme. What is the point in buying an app that is supposed to make the update process automatic if it requires you to adjust 14 different snippets of code manually? It does not work, thats it

3. Within 20 mins of buying the app and realizing that it is not doing what it is claimed to do, we removed it and asked for a refund. Same day in 20 mins !! This is the response we get:

"Please keep in mind that updating the Theme Updater App to the Pro Plan does not guarantee that customizations will be carried forward. Unfortunately, all subscription charges are final and non-refundable, therefore, we're unable to provide you with a refund for your subscription."

There are tons of sensible vendors out there to choose from, do your self a favor and stay clear of this OUT OF THE SANDBOX company both for their themes and so called updater.

They have terrible customer service and rarely go out of their way to help you fix bugs that their development team caused.

Very easy to setup and configure.

Happy with how this is performing, it's keeping my site current and never seems to have any hangups in performance, just needed some assistance over the last week and the crew at Theme Updater were there to help, thank you. :)

This app is the next step in the world domination by Out of the Sandbox. Why do I say this? Well, to start, they have the very best themes. I've owned two. Second, they have the very best support. Patient, informative, and helpful.

Now, the Theme Updater app solves the single biggest problem for those of us who dig into the CSS and Liquid to modify our themes: It automatically preseves your code changes. The fact that there's a theme updater app in the first place is pretty darned amazing. But I've tried it, and it really works. This app preserves your code changes when updating. (when "updating", it really just downloads an updated copy to your dashboard, so you can double check that all is OK before publishing)

Knowing all this, there's really no reason not to get an OOTSB theme. Great work!