Theme Updater & Backups | OOTS

I've had really good support from these guys, and I have used the updater without any issues, so I am happy to leave them a positive review here. No comments on the pricing, currently I am using the free version. I kept a note of my customisations and applied them after the update, and will continue to do so. All good for me and the latest update is definitely a great improvement on mobile.

The Theme Update worked very well. I had postponed updating my theme because I was worried about the time involved. When Theme Update launched, I went ahead. It only took me a few hours to update my theme, and that included a lot of tinkering beyond just the update.

Their dedication to customer satisfaction is truly commendable. Not only did they address my concerns promptly, but they also followed up to make sure everything was working perfectly.

UPDATED
I received an email that i need to register my store theme i bought directly from Shopify or threatened my store could be shut down. So i downloaded this app and its a mess! This app has just confused me as to what is going on now with my site. Its was suppose to register my theme and update my theme but of course there was a problem and error and Shopify customer service said they cannot help me to call Out of Sandbox and then i find theirs no phone number. So i was disappointed at first but I had a member of their team contact me and work on it and Iam happy to say as for now it looks like it is going to be ok! Even thought they had no phone number the service thought the email was to my surprise very speedy and helpful and got the job done! Thank you Sean for your help Sir!

I have the Flex theme on my shop, and I recently installed the Theme Updater app just to try it. I went from Flex v3 to v5 with almost no issues at all. There was one thing I had to contact OOTS customer support about, and they were able to fix it within the day. I also have some customizations on my Shopify website and they still work 100% even after updating. All in all I'm impressed with this app. I like the idea of having the latest and greatest theme live on my store.

The Theme Updater and Backups was seamless when performing an update of our Flex Theme on our Shopify website. A click of a few buttons and your are done with the update. Highly recommended!!!

I would 100% recommend this App to everyone. The lightning fast tech support feature for any Pixel Union Themes (Empire) pays for itself. And being able to back up your entire store "just in case" is an incredible feature as well. 10/10 App.

I had a huge issue come up in my site. I submitted a request through the pro plan and was contacted within 30min. The problem was resolved within the hour. Not only really quick responses, but Gabe was able to be a temporary collaborator in my store and fix the code immediately. I was really impressed. Honestly surprised to see so many bad reviews here. This was my first experience with them and I was honestly impressed.

I appreciate the folks at Out of the Sandbox - great with troubleshooting and this update worked well. We LOVE our new theme (Turbo) - already convinced a dear friend to get it for her business.

Great support when posted queries, and not all that expensive when you need to keep your theme up to date. Thanks team.