Recensioni (309)

Valutazione complessiva
3,9
Numero di recensioni per livello
  • Il 52% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 6% delle recensioni ha 2 stelle
  • Il 32% delle recensioni ha 1 stelle
20 giugno 2024

Possibly the biggest pile of poo ever dumped on so many by so few.

mythaicurry
Regno Unito
Oltre 7 anni di utilizzo dell’app
Out of the Sandbox ha risposto 24 giugno 2024

Hi mythaicurry team!

Sounds like you may need a little help with the app - we have reached out to give you a hand and get some additional details on how we can best help you.

All the best,
Out of the Sandbox

7 febbraio 2024

Out of the Sandbox, specifically their Turbo theme, is key to our website success. The feature set is amazing, but honestly time consuming on the initial set up. Thankfully, the theme updater app was created and has taken our site maintenance struggles away.

Now, when Turbo or Shopify releases updates, it's a simple matter of checking this app, clicking a couple buttons, and we are up with the latest styles and technology.

There is only one app in our stable that requires hands on help fixing, but that developer is also quick to respond.

This app pays for itself in time savings, without a doubt.

Mystic Knotwork
Stati Uniti
Quasi 7 anni di utilizzo dell’app
Out of the Sandbox ha risposto 9 febbraio 2024

Hi Mystic Knotwork team!

Thank you for taking the team to leave us such a wonderful review! We are excited to hear that Theme Updater Plus has made such an impact on your store's update experience.

All the best,
Out of the Sandbox

Data modifica: 3 marzo 2024

I've been using the Theme Updater & Backups app for a while now to manage the theme on my Shopify store, and it has been an invaluable tool. The app makes it easy to upgrade my theme to the latest version with just a few clicks - no more having to check for updates and handle complicated uploads and installations manually.

A crucial feature that I depend on is that it highlights any custom changes I've made that won't carry over when updating to the new theme version. This makes it a breeze to quickly copy over any key custom CSS, code edits, or other modifications I've made after installing the updated theme. Without this handy feature, I'd risk losing necessary tweaks every time I update.

The support team is also excellent. I've contacted them several times with issues or questions, and they are very responsive. They take ownership of inquiries and will follow up with you until everything has been resolved.

Overall, I recommend the Theme Updater & Backups app to any Shopify merchant looking to simplify theme updates and implement robust backup protection. It has saved countless hours and given me confidence that my store data is safe. I don't know how I managed my theme without it!

Select Beauty
Norvegia
11 mesi di utilizzo dell’app
Out of the Sandbox ha risposto 4 marzo 2024

Hi Select Beauty team!

Thank you for your amazing review! We are so happy to hear that using Theme Updater was able to streamline your theme's updating process, and that our support team was part of that process!

Updating your theme manually without the assistance of Theme Updater can be a big task, and we are glad that we were able to help you get onto the most recent version of your theme faster and easier.

All the best,
Out of the Sandbox

4 maggio 2024

I installed this app and got an error message "Could not complete theme update due to error". I contacted support, who said "our apps team is looking into this." It's been 13 days now, still no update, and they stopped replying to my emails.

Labo Mono
Regno Unito
Circa un anno di utilizzo dell’app
Out of the Sandbox ha risposto 9 maggio 2024

Hi Labo Mono team!

Good news! We have been able to resolve the issue that you reported, and reached out to you in our open support ticket to let you know that you can move forward with updating your Motion theme as expected!

Thanks for reaching out to our team and letting us know.

All the best,
Out of the Sandbox

26 maggio 2024

It was pretty quick and pain free. Just updated to the latest version in less than a minte.

Andrew Moor Photography
Canada
Circa 3 anni di utilizzo dell’app
Out of the Sandbox ha risposto 28 maggio 2024

Hi Andrew Moor Photography team!

Thank you for your review! Updating your theme with Theme Updater is easy and fast and we are glad that we could help to streamline the process!

All the best,
Out of the Sandbox

Data modifica: 22 luglio 2024

Updating the theme was a breeze. Takes a lot of the fuss out of keeping things up-to-date.
It's even easier now with the AI help :)

Handmade Candles | Candlellation
Regno Unito
Circa 3 anni di utilizzo dell’app
Out of the Sandbox ha risposto 9 aprile 2024

Hi Handmade Candles | Candlellation team!

So glad to hear that Theme Updater was able to streamline your shop's update! Updating your theme can be a big task, and we are so happy to hear that using the app was able to make this experience much smoother.

All the best,
Out of the Sandbox

28 febbraio 2024

Used the theme updater and ran into a small problem. Contact support and issue was addressed and fixed with hours. Would definitely recommend this to all.

Primespec1
Canada
Quasi 4 anni di utilizzo dell’app
Out of the Sandbox ha risposto 29 febbraio 2024

Hi Primespec1 team!

We are glad that our support team was there to assist, and that Theme updater app was able to help streamline your shop's update! Thank you very much for your review!

All the best,
Out of the Sandbox

21 giugno 2024

It can't update my theme, so pretty useless

Car Wireless Mobile Phone Chargers
Regno Unito
3 mesi di utilizzo dell’app
Out of the Sandbox ha risposto 24 giugno 2024

Hi Car Wireless Mobile Phone Chargers team!

Unfortunately, your Supply theme is not a supported theme for Theme Updater. We are constantly growing our list of compatible theme partners and you can see the full list, under the 'Works with' heading, above.

All the best,
Out of the Sandbox

21 marzo 2024

I've recently upgraded to the Pro option and it's made a big difference in terms of time and efficiency for my theme updates. Everything has gone smoothly and there is also excellent customer support.

Emily Kidson
Regno Unito
Oltre 2 anni di utilizzo dell’app
Out of the Sandbox ha risposto 22 marzo 2024

Hi Emily Kidson team!

We are happy to hear that the Pro plan of Theme Updater helped to streamline the update process for your theme! Thanks for taking the time to leave us a review of both out app, and our customer service.

All the best,
Out of the Sandbox

6 marzo 2024

John provided amazing customer service, swiftly resolving my technical issue with patience and professionalism. Highly recommend for their commitment to assisting customers even after the sale. Thank you, John!

ISONIA
Regno Unito
Circa 2 anni di utilizzo dell’app
Out of the Sandbox ha risposto 7 marzo 2024

Hi ISONIA team!

So happy to hear that our support team was able to lend a hand, and that Theme Updater was part of your store's update process!

All the best,
Out of the Sandbox