レビュー (321)

総合評価
4
評価レベルごとの件数
  • 評価の54%は5つ星です
  • 評価の7%は4つ星です
  • 評価の3%は3つ星です
  • 評価の6%は2つ星です
  • 評価の30%は1つ星です
2025年2月1日

This is a great companion app to the OOTS themes.
We hit a few stumbling blocks updating an old theme full of little customisations, but the support team was helpful and swift - thank you, Corey!

The new sections are a truly welcome feature, and choosing to install only the ones you need makes a lot of sense.

Heartwork Inc
アメリカ合衆国
アプリの使用期間:3年弱
Out of the Sandboxが返信しました 2025年2月24日

Hi Heartwork Inc team!

Thank you for the wonderful review of our support team and of Theme Updater!

We are very proud of Theme Sections, and look forward to rolling our new sections to the app - glad to hear that they are such a welcome addition to your theme.

All the best,
Out of the Sandbox

2025年2月26日

I've had the Flex theme forever and use the Theme Updater all the time. I just installed the video with text section and love the functionality.

Molten Glass Creations
カナダ
アプリの使用期間:約7年
Out of the Sandboxが返信しました 2025年3月3日

Hi Molten Glass Creations team!

We are happy to hear that you are using Theme Sections on your Flex theme - thank you very much for your review!

All the best,
Out of the Sandbox

2025年2月7日

Love my Turbo theme, and love the Theme Updater. Every year I update my theme to make sure everything runs smoothly. And OOTSB team are always super helpful too! Thanks!

Clothes & Roads
カナダ
アプリの使用期間:5年以上
Out of the Sandboxが返信しました 2025年2月24日

Hi Clothes & Roads team!

We are happy to hear that Theme Updater is part of your Turbo theme's update process and that both are helping you to run your shop so efficiently!

We are always here to help with anything that comes up, and thanks for your review of our support team, too - happy selling!

All the best,
Out of the Sandbox

2025年2月15日

Must admit I am very disappointed of the app and service. Totally useless. The updates never go smoothly, it's deleting all my theme customizations (which I payed a lot for) and I can't use the updated theme. Most important files need to be configured manually, and I have to hire a developer to make the changes, for extra payment ($300 to be exact). It is ridiculous as a pay you each month for this app.

camieandme
イスラエル
アプリの使用期間:約2年
Out of the Sandboxが返信しました 2025年2月18日

Hi camieandme team!

The Theme Updater does identify customizations that it cannot carry over from your 2021 theme version so you can manually carry them over to your updated 2025 theme version.

Customizing the theme to be right-to-left and adding third party app code and customizations does introduce a lot of additional complexity. However, our support team has been helping you with each of your questions as they come up and please let us know if there is any additional help you may need by replying to your open ticket so we can do our best to help out.

All the best,
Out of the Sandbox

2025年2月28日

These guys make a great product.

OHD Studios
アメリカ合衆国
アプリの使用期間:約6年
Out of the Sandboxが返信しました 2025年3月3日

Hi OHD Studios team!

Thank you very much for your review - we think so too, and appreciate your review of Theme Updater!

All the best,
Out of the Sandbox

2024年11月26日

Works great although not all customizations will be transferred although its a lot better than previously. Love the new sections which have been added. Support is also great!

Bonsai Tree (Pty) Ltd.
南アフリカ
アプリの使用期間:約6年
Out of the Sandboxが返信しました 2024年11月28日

Hi Bonsai Tree (Pty) Ltd. team!

Thank you very much for your review! Themes that do have additional third party customizations can still view the code that will need to be transferred over, which is a huge bonus, and saves time when updating from one theme version to another.

Glad to hear that you are enjoying the new theme sections - lots more to come as our team keeps adding to new ones!

All the best,
Out of the Sandbox

2024年11月2日

A definite must if you're getting an Out of the Sandbox theme......you need to keep up with changes and this does it easily.
Go Pro and you get additional sections to add to your site.

Seguin Gardens & Gifts
アメリカ合衆国
アプリの使用期間:7年以上
Out of the Sandboxが返信しました 2024年11月4日

Hi Seguin Gardens & Gifts team!

Thank you for your awesome review - we are so happy to see that you are taking advantage of Theme Updater to keep your theme up to date, and are enjoying our newest app feature - Theme Sections!

All the best,
Out of the Sandbox

2024年12月7日

Theme update did nog work on the first try. Contacted support and after 30min the issue was fixed!
Great app, even better support!

Jarderi
ベルギー
アプリの使用期間:11ヶ月
Out of the Sandboxが返信しました 2024年12月10日

Hi Jarderi team!

We are glad to hear that Theme Updater is part of your theme's update process, and that our team was able to step in and help you out! Thanks for the great review!

All the best,
Out of the Sandbox

2025年1月3日

Sustainable and Regularly Updated

I've been using the Turbo theme for years, and I couldn’t imagine switching to another theme for 3 main reasons:

- Proven Longevity: Turbo has been around for years, which ensures its sustainability. (It’s tempting to go for flashy themes that seem impressive at first glance, but it’s a trap. If they’re developed by a couple of guys working out of a tiny studio, they often disappear or move on after six months or a year, leaving the theme outdated with no further updates...).

- Always Up-to-Date: Turbo is updated promptly to stay compatible with Shopify’s latest features and updates.

- Responsive Support: Their support team is incredibly responsive and solves any technical customization issues efficiently.

Cuisine-Pratique
アメリカ合衆国
アプリの使用期間:約2ヶ月
Out of the Sandboxが返信しました 2025年1月10日

Hi Cuisine-Pratique team!

Thank you very much for your review of our support and Theme Updater. We are so happy to hear that Theme Updater is helping to streamline your Turbo theme updates so you can continue to use it with all it's newest features!

All the best,
Out of the Sandbox

2024年11月4日

Just received a DMCA Takedown Notice from these guys,

No direct support contact on their page

Their register page is not working :

https://register.pixelunion.net/

Just had AI bot that is unhelpful

Also their reset password link is not working,

this is the email from Shopify

This is the email we received, with one day to action this otherwise our site will be taken down,

I am not impressed.

We received a Digital Millennium Copyright Act takedown notice from a theme developer claiming that your Shopify store, xxxxxxxx is using an unlicensed version of the following theme:

https://outofthesandbox.com/collections/turbo-theme

Your store will be taken offline on November 6, 2024 if this issue hasn’t been resolved. You can resolve this issue by:

Purchase: consider buying the theme from the theme developer using the link provided in the notice, or
Delete: if you choose not to purchase the theme, then you must remove it from your theme library.
If you require any assistance with buying the theme, please contact the theme developer directly at support@pixelunion.net. If you require any assistance removing the theme, please contact Shopify support.

If you delete the theme, reply directly to this email to let us know. If you purchase the theme, we require the theme developer to confirm.

Thank you for your attention to this matter,

Shopify Trust & Safety

Supplements.co.nz
ニュージーランド
アプリの使用期間:4年以上