Theme Updater & Backups | OOTS , 270件のレビュー

I love this vendor's themes. If you are comfortable with custom CSS, this is the theme for you. Their themes allowed me to design the eCommerce site that I wanted, rather than being limited by which features were included in a given theme. Worth every penny to purchase the Flex theme with custom CSS fields in almost every section. If you care about design and are comfortable with coding this is the vendor for you. Their customer service team is very responsive to any bugs. Note: They are very clear that they provide the theme and maintenance for their themes. They are not developers.

After updates one has to do redo absolutely everything on the updated site from scratch so not worthwhile. The customer service is lousy, as no one replies to questions for days...Disappointed.

Really good app. En nuestra floristeria online en Barcelona va genial.

We purchased the Retina Theme (4.1.5) in April. There have been 2 minor updates since then (to 4.1.7) with a few fixes and features that I wanted to get.

Our storefront (with 4.1.5) was highly customized with special CSS, additional snippets and lots of modified code / liquid changes.

Ran the Theme Updater and was REALLY IMPRESSED - IT WORKED! All (or almost all) of our changes stuck. Now running 4.1.7 with no complications.

Interesting - the only thing that did not get carried forward / updated - were the text and messages in the language file - en.default.json - which was set back to theme defaults - but was easy enough to restore.

I used this app last week to upgrade the Turbo theme on my store. It worked, but it did not transfer much of the configuration or any of the tweaks to the original theme. I still had to spend a few hours re-configuring my stores homepage and collection and product configurations, so not sure if it actually helped or not.

This app is a poison chalice... use it at your peril. In theory it is a great idea but it is poorly executed. When you update the theme you will also have to update your templates if you have made any customizations at all, quite a timely and complicated process so you will probably have to pay an expert to do it for you. However, you will not see if the update is any good until after you have paid the expert. We updated and were not able to use the update because of the number of bugs making our site look poor and unprofessional. You then have to wait for the next theme update to be released and then go through the same process of updating your templates and paying an expert all over again. The chances of there being any more bugs are high, if you look at the Out-of-the-Sandbox change logs they are littered with "bug fixes" for previous updates. It would appear that they are releasing the updates without doing the appropriate checks to make sure that they are robust.

Great theme, but the appalling customer service and delays in waiting for a reply to any problems make you wonder whether it is worth the extra money for priority support when in fact this is not the case. We are treated the same as everyone else, so why over promise and under deliver?
I had a fair response today, so will hold my hands up and move on. I get it and appreciate your response. Next time I will make sure I go down the right route when I try to contact your team, thanks for the explanation Sandbox, is much appreciated.

This just goes to show you how well Out of the Sandbox supports their code and their customers.

The theme and service will not be fulfilled this year, I bought it two years ago. Now, upgrades cost extra money. Support tickets take longer to process. I quit. Bravo!

ABSOLUTELY HORRIBLE service. This company updates their theme every two weeks but every time you update your theme, it messes up all your custom coding. They don't have a phone number to contact, only by email, which is fine - if they actually respond and help with your concerns.