レビュー (306)

総合評価
3.8
評価レベルごとの件数
  • 評価の52%は5つ星です
  • 評価の7%は4つ星です
  • 評価の3%は3つ星です
  • 評価の6%は2つ星です
  • 評価の32%は1つ星です
2023年8月29日

We use the Theme Updater App to regularly update our Archetype Motion theme. Even though we have a couple of Apps installed and some manually added code, the App does a great job. We did run into an issue once, but Cory and the support team jumped in and solved it in no time. We can highly recommend the App and the support team.

DANYCARE
ドイツ
アプリの使用期間:12ヶ月
Out of the Sandboxが返信しました 2023年8月30日

Hi DANYCARE team!

So glad to hear that you have been updating your Motion theme by Archetype with Theme Updater Plus and that we were able to assist - appreciate you taking the time to leave such a great review!

All the best,
Out of the Sandbox

2016年10月14日

Another example of how well these guys have it figured out.

Babysupermarket
アメリカ合衆国
アプリの使用期間:約1年
2018年2月26日

Works great as designed most of the time. You might find that some apps, judge.me or easy tabs, require you to click an install button again to request some code to be entered. But as far as saving you the hassle of entering all your theme settings every time you update the theme, this does that for you, saves me about 2 hours of work each time which is well worth the price. And their customer service is quick to respond.

National Auto Tools
アメリカ合衆国
アプリの使用期間:12ヶ月
編集日:2019年11月12日

RUN FROM THIS APP. DOES NOT WORK. RUBBISH. Guarantee we'll get a faster response to this Review than we will support. The App is not worth the time, money and energy. It does not work with PixelUnion. It creates more work. Who has the time to wait 1-2 days let alone 24 hours with "premium" support for a response. Find a better Theme than using PixelUnion and this App from Out of the Sandbox. More importantly-find companies with better support.

Day 2 STILL WAITING FOR SUPPORT.
A MONTH LATER AND IT STILL SUCKS. LOOK AT ALL THE POOR REVIEWS-DO NOT USE THIS COMPANY OR ANY OF THEIR APPS. Shopify should dump them

tdctheLightShop
アメリカ合衆国
アプリの使用期間:3年弱
2022年2月13日

This app is of no help. I paid for the app in order to update my Turbo theme. I have tried several times and it's not working. When I go to publish it, and check the version number, it's still showing as the old version. I go back to theme updater and it still shows as my theme needing to be updated. I just don't understand. Please help.

EcoFresh™️
アメリカ合衆国
アプリの使用期間:2年以上
Out of the Sandboxが返信しました 2022年2月14日

Hi EcoFresh™️ team!

Thank you very much for your feedback - A member of our support team has reached out to you via email!

All the best,
Out of the Sandbox

2019年5月29日

It does exactly what it is intended to do. Update.. When there’s a problem they respond promptly and professionally. It is why I chose to invest in a Shopify approved theme. They got your back.. Thanks

EC Direct
アメリカ合衆国
アプリの使用期間:12ヶ月
Out of the Sandboxが返信しました 2019年5月31日

Hi EC Direct,

Thanks for the review! Happy to hear that you had a great experience with both our Theme Updater app and Support team.

2019年12月11日

This company is by far one of the shadiest companies in the app store. Beware.

The Basic Plan of this app was originally offered as FREE FOR LIFE - Everyone who purchased a theme based on this Free For Life Updates plan is now out of luck. You are forced to pay.

If you purchased one of their themes based on the fact that you'd be easily able to update your themes as Shopify makes changes, then guess what, now you suddenly have to pay for that service. The crass emails from support who claim that they can reserve the right to change prices adds more insult to injury. How can you justify selling themes for 300+ dollars, then charge monthly to keep those themes functional?

Avoid this company like the plague. Out of the sandbox and directly into to the litter box.

Eighty Sixed
アメリカ合衆国
アプリの使用期間:2年以上
Out of the Sandboxが返信しました 2020年1月8日

Hi there Eighty Sixed team,

Thanks for taking the time to reply and providing that feedback. While we can definitely understand the frustration with the changes made to the subscription model for the Theme Updater App, it’s important to note that we will still be providing free lifetime updates on all of our themes. If you choose not to use the Theme Updater app, you can still update your theme the free method following Shopify’s normal updating process, where the new version is added to your ‘Themes’ panel and reconfigured manually. This is how all themes are updated across Shopify as the Updater App is an exclusive feature/offering for our themes. 

You can find instructions here on how to access those files, depending on where you bought your theme: https://help.outofthesandbox.com/hc/en-us/articles/115007099548-How-to-Update-Your-Theme#alternative-method

Ultimately we will continue to offer free updates regardless of whether or not you choose to use the app. Hopefully that helps clear up any confusion, and please don’t hesitate to reach out should you have other questions regarding that or anything else!

Take care.

Sincerely,

The Out of the Sandbox team

2023年1月19日

A must have to keep your theme updated with the most functionality. Euwi and the customer service team have been outstanding throughout my entire website upgrade.

Seductive Stature
アメリカ合衆国
アプリの使用期間:12ヶ月
Out of the Sandboxが返信しました 2023年1月23日

Hi Seductive Stature team!

Thank you for taking the time to leave this feedback! We are glad to hear that you had such a great experience with the Theme Updater app and our Support Team.

All the best,
Out of the Sandbox

2019年3月19日

Love the app. The app helped a lot when doing modification and customizations to a theme. Cuts a lot of manual work after each up update of a theme. But do recommend to check if your theme is supported by the app out of the box.

www.pocketvape.com

Pocket Vape
アメリカ合衆国
アプリの使用期間:11ヶ月
Out of the Sandboxが返信しました 2019年3月20日

Hi Pocket Vape!

Thanks for leaving a review - that's awesome to hear. We're so glad that the Theme Updater App helped!

2019年12月13日

1 star not only for the app - but the shady practices of this company. We have all paid hundreds of dollars for your themes and now you expect us to subscribe to an app to update - these updates should be free and easy - they are mostly to fix bugs - I don't see why we should foot the bill for bugs that NEED fixing.

spellhound
イギリス
アプリの使用期間:2年以上
Out of the Sandboxが返信しました 2020年1月8日

Hey there Spellhound team,

We just wanted to follow-up here to hopefully clear up any sort of confusion and also to lend a hand if there was anything else we could help with.

First and foremost, it’s worth noting that you do not need the app to update your theme. We will continue to offer free lifetime support and updates, however, there is a caveat to the updating process should you choose to do so via the app itself.

You have one year included for free with the Theme Updater App, however, after that, you'd need to subscribe to a Basic or Pro plan (which ranges from $9/month for Basic and $14/month for the Pro plan) in order to use the app. This doesn't mean that you can't update your theme however! You can still update the theme by downloading the latest theme file from your order and uploading the file that way, and then manually reconfiguring the theme - this is how all other Shopify themes are updated currently. The app itself is an optional method to updating your theme which can speed up the process, and the Pro plan also provides you with additional features such as priority support!

Hopefully that helps clear up any confusion, and please feel free to send us an email should anything come up!

Sincerely,

The Out of the Sandbox team.