Theme Updater & Backups | OOTS , 270 recensies
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This is what makes OOTSB great! It's not a 100% one click and done update, unless you haven't customized the theme and have no apps installed. OOTSB is upfront about this, so there were no surprises when it listed one file it couldn't update. The updated files don't drastically change, so finding where to add back any custom code is rather quick.
The only time consuming task was updating between Turbo 1.0 to 2.0. The update didn't carry over many of my settings in the "customize" theme settings. I ended up opening two Shopify admin windows and copying over each setting to the updated theme. You won't run into this problem during minor updates (Turbo 1.0, 1.1, 1.2, ...) , but only during major updates (Turbo 1.0, 2.0, ...). Again, OOTSB is upfront about this.
This is as much about the themes - we use FLEX and TURBO - as it is about the updater (which is only for the Out Of the Sandbox themes - saw some earlier reviews - shame on them). This is paying for itself with just the new FAQ module. Helps to keep our Shopify site not looking like a typical Shopify site and now we also don't worry too much when it is time to upgrade.
I used one of thier themes and had one problem, contacted the support and found it helpful. one of the best advantages of thier theme is that is get updated regulary through the theme updater app and found it great! I think a lot of people here don't appreciate this app and think buying a theme for 180 dollars give theme the right to get free updates for life! of course they will charge for the updates and that how the will try to provide a better service.
Hey there!
Thanks so much for sharing this - we're pleased to hear the app and our themes are making life easier! Our themes are updated constantly, either with our own improvements or through adding support for new features of the Shopify platform itself (like the recent Product Media enhancements and Cross-Border improvements) - so, having a tool that makes getting the-latest-and-greatest as easy and quick as possible is crucial; we're glad the Theme Updater can help.
Thanks again for sharing these remarks, all the best, and good luck with your online store!
-The Out of the Sandbox Team
This app is of no help. I paid for the app in order to update my Turbo theme. I have tried several times and it's not working. When I go to publish it, and check the version number, it's still showing as the old version. I go back to theme updater and it still shows as my theme needing to be updated. I just don't understand. Please help.
Hi EcoFresh™️ team!
Thank you very much for your feedback - A member of our support team has reached out to you via email!
All the best,
Out of the Sandbox
This company is by far one of the shadiest companies in the app store. Beware.
The Basic Plan of this app was originally offered as FREE FOR LIFE - Everyone who purchased a theme based on this Free For Life Updates plan is now out of luck. You are forced to pay.
If you purchased one of their themes based on the fact that you'd be easily able to update your themes as Shopify makes changes, then guess what, now you suddenly have to pay for that service. The crass emails from support who claim that they can reserve the right to change prices adds more insult to injury. How can you justify selling themes for 300+ dollars, then charge monthly to keep those themes functional?
Avoid this company like the plague. Out of the sandbox and directly into to the litter box.
Hi there Eighty Sixed team,
Thanks for taking the time to reply and providing that feedback. While we can definitely understand the frustration with the changes made to the subscription model for the Theme Updater App, it’s important to note that we will still be providing free lifetime updates on all of our themes. If you choose not to use the Theme Updater app, you can still update your theme the free method following Shopify’s normal updating process, where the new version is added to your ‘Themes’ panel and reconfigured manually. This is how all themes are updated across Shopify as the Updater App is an exclusive feature/offering for our themes.
You can find instructions here on how to access those files, depending on where you bought your theme: https://help.outofthesandbox.com/hc/en-us/articles/115007099548-How-to-Update-Your-Theme#alternative-method
Ultimately we will continue to offer free updates regardless of whether or not you choose to use the app. Hopefully that helps clear up any confusion, and please don’t hesitate to reach out should you have other questions regarding that or anything else!
Take care.
Sincerely,
The Out of the Sandbox team
If you are looking for somewhere to throw away money, this is it! This app did absolutely NOTHING to preserve my settings or customizations. I bought it because upgrading normally wasn't keeping even some basic settings. Figured this would help. Nope. This was a simple upgraded. Already on shopify 2.0, so not an issue with that.
EDIT: Regarding their reply... My theme settings were able to be transferred over to my new theme because I did it all manually myself. Please don't try and infer that this app had anything to do with that. Come on now.
Hi Glowy Zoey team!
Unfortunately, third party app code is not always able to be transferred over automatically, especially if there are significant changes made to the theme files. Luckily, Theme Updater Plus is able to identify the code that will need to be manually transferred!
Thank you for reaching out to our support team, and I am glad that we were able to identify that your theme settings were transferred over to the updated theme version.
We were able to provide a detailed breakdown of the third party app code that would need to be transferred over to your updated Impulse theme, and we appreciate you reaching out for clarification!
All the best,
Out of the Sandbox
1 star not only for the app - but the shady practices of this company. We have all paid hundreds of dollars for your themes and now you expect us to subscribe to an app to update - these updates should be free and easy - they are mostly to fix bugs - I don't see why we should foot the bill for bugs that NEED fixing.
Hey there Spellhound team,
We just wanted to follow-up here to hopefully clear up any sort of confusion and also to lend a hand if there was anything else we could help with.
First and foremost, it’s worth noting that you do not need the app to update your theme. We will continue to offer free lifetime support and updates, however, there is a caveat to the updating process should you choose to do so via the app itself.
You have one year included for free with the Theme Updater App, however, after that, you'd need to subscribe to a Basic or Pro plan (which ranges from $9/month for Basic and $14/month for the Pro plan) in order to use the app. This doesn't mean that you can't update your theme however! You can still update the theme by downloading the latest theme file from your order and uploading the file that way, and then manually reconfiguring the theme - this is how all other Shopify themes are updated currently. The app itself is an optional method to updating your theme which can speed up the process, and the Pro plan also provides you with additional features such as priority support!
Hopefully that helps clear up any confusion, and please feel free to send us an email should anything come up!
Sincerely,
The Out of the Sandbox team.
We use the Theme Updater App to regularly update our Archetype Motion theme. Even though we have a couple of Apps installed and some manually added code, the App does a great job. We did run into an issue once, but Cory and the support team jumped in and solved it in no time. We can highly recommend the App and the support team.
Hi DANYCARE team!
So glad to hear that you have been updating your Motion theme by Archetype with Theme Updater Plus and that we were able to assist - appreciate you taking the time to leave such a great review!
All the best,
Out of the Sandbox
Very good app! Makes the life easier. Recommend highly Turbo themes too!
Great update so we don't have to re-do the whole site each time. If you have a Out of the Sandbox theme this is a must have.