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The theme and service will not be fulfilled this year, I bought it two years ago. Now, upgrades cost extra money. Support tickets take longer to process. I quit. Bravo!
Hi uni team!
With all of our Out of the Sandbox themes, you only need to pay once, and the theme license is yours - there is no additional cost to retrieve an updated theme version!
The Theme Updater does have monthly and yearly subscription options, but it does not look like you currently have a subscription to the Pro Plan of the Theme Updater.
With the Free plan, you are always able to download the most recent theme version at no additional cost, and update manually. For this update to OS 2.0, because of Shopify's new templating standards, this is advised.
Thank you very much for your feedback!
All the best,
Out of the Sandbox
I'm super impressed with this app - surprising visibility into theme customizations and ability to carry those through release updates. Thanks folks.
https://www.dopeboo.com
Hi DopeBoo!
Thanks for leaving a review and for your feedback! Glad to hear that the Theme Updater App was helpful.
I have used this app on several occasions and so far it has worked flawlessly. I highly recommend anyone to have this app so they can keep their themes up to day and working properly.
Hi Gift Basket Village team!
Thank you for leaving us such a great review - we are glad to hear that you have updated to the most recent version of Expanse using Theme Updater Plus!
All the best,
Out of the Sandbox
I installed it yesterday, and I already publish updated version of Retina theme. It was very easy and simple to do. I really like this app. I'm expecting another upgrade on the theme soon.
WOW! Great thinking Out of the Sandbox Team. I was preparing for the daunting task of rebuilding my website after an theme upgrade and then discovered you had developed this. Thanks so much!
I installed the app based on shopify's recommendations but I was not informed that it was not compatible with my theme!! (debut) Now I have been charged for an app that wont work with my store
Hello Pinayapple team!
We're sorry about the misunderstanding here.
The app does not support Shopify's Debut theme as it was developed to work with Out of the Sandbox and Pixel Union themes exclusively.
Our Theme Updater app provides a free year trial for newly purchased themes. The year extends from the date the theme was purchased. It doesn't appear that you were charged from our end but we are happy to work with you to sort this out!
Our support team has reached out to your store directly and we're looking forward to hearing back from you! If for some reason you are unable to locate our email you can reach out to our Help Centre directly here: https://help.outofthesandbox.com/hc/en-us/requests/new.
All the best,
Out of the Sandbox
So far this has worked pretty well with our heavily customized Turbo 2.1 Update. We had extensive customization in a few files but they were easily fixed by hand. Will definitely continue using.
Me han solucionado el fallo de la aplicación bastante rápido, ahora si que funciona, si bien es cierto que la actualización no es perfecta del todo, requiere algunos ajuste, pero en general mucho mejor. Saludos
Hi PracticOffice team!
We are glad that we were able to jump in and help out with this. We are always looking for ways to improve, and appreciate you reaching out to us!
All the best,
Out of the Sandbox
I love the Theme Updater app. I'm using with Pixel Union 'Atlantic' Theme. We have paid for app, and most customisations transfer over. Any that don't I can usually sort out with Support. Makes life so much simpler!
Hi Peggy Porschen Cakes Ltd team!
Thank you for taking the time to leave your feedback!
We are glad to hear that you found updating with Theme Updater Plus helpful, and that it was able to simplify the updating process!
All the best,
Out of the Sandbox
I always get top-notch support from the team. They are responsive and committed to delivering exceptional assistance, promptly addressing queries, and ensuring a smooth update process every single time! Thanks a lot!!