Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
23. august 2017

it's been easy to use so far, had one hiccup but it was me not the program. Thanks for your quick responses and help!

Ryder And Paige
USA
3 måneder bruger appen
6. juni 2022

Great help, easy to get along with. Effective and quick. And that's what you need in tech support, so thank you.

DexDecor
Canada
3 måneder bruger appen
TIDIO LLC svarede 6. juni 2022

You're most welcome, and thank you so much for choosing Tidio as well as the 5-star review! We're super happy to have you on board!

4. september 2017

Switched to Tidio and it's a really powerful tool. Mostly for the performance and the fact, that it doesn't push down the site speed, something I was affected by and other chat app. The support is fast and very specialized. Recommend!

Saudepets
Brasilien
3 måneder bruger appen
14. juli 2020

Very helpful to handle first time buyers. Adding discounts and handling customer queries. Thank you team Tidio.

Teleplants
Indien
3 måneder bruger appen
TIDIO LLC svarede 14. juli 2020

That's exactly what we strive to do. We are glad you enjoy Tidio :)
Thank you for the 5 stars!

30. august 2019

First off, their support is spot on. Right there when you need them. Secondly, I've tried a couple of other chat platforms that were way too complicated and time consuming. The bot setup on Tidio is really easy and user friendly. I highly recommend Tidio. Love their app!

Acrylic Diva
USA
3 måneder bruger appen
2. januar 2020

Stop looking for other chat apps, TIDIO Live chat is what you NEED for your webshop. Martin from the Support team helped me instantly with customization and general questions. TIDIO Live Chat has a mobile app too, to answer questions of my customers anywhere on the planet (Android & iOS). Thanks guys, you are AMAZING!

RAMSES-X Official Online Store
Belgien
3 måneder bruger appen
TIDIO LLC svarede 9. januar 2020

Thank you so much for your review!

Redigeret 27. januar 2023

Have now put limitations on how many chat you can have on the free plan in order to push people to a paid plan. Moving to another with paid because of this.

Elbilgrossisten
Norge
Mere end 7 år bruger appen
TIDIO LLC svarede 27. januar 2023

Hi there. Thank you for your feedback and sorry to see you go :( A few weeks ago, after we introduced some new features, we decided to change our Pricing logic a bit. Since then, we notified our customers that the live chat will be limited to 50 unique visitors monthly unless they have a subscription to our premium plan. The limit was not enforced immediately because we wanted to give our users some time to get used to it. However, it was already enforced now. If this is a crucial factor for your business, and you would like to chat with more visitors, you would need to subscribe to our Communicator plan. This plan, apart from removing the conversations limit, includes many other great features that could support your business. Please reach out to us at support@tidio.net if you'd like to discuss all the available options. Chris

18. maj 2018

I was having trouble transferring the ownership of the account. Arek from Tido was great! He walked me through everything and stayed with me until it was 100% complete. I am one happy customer!

Savortesting
Canada
3 måneder bruger appen
14. marts 2016

I'm loving the app to far. I have not used it with a customer yet but it is cool to see what the customers are looking at while they are online. that feature alone helps me to see what my potential customers are interested in. I'm still using the free trial and plan to keep this app. It's my new favorite.

Oh So Fancy Holmes Decor
USA
3 måneder bruger appen
4. december 2018

The app works great. Was facing a little complication during the setup but Tidio live chat was very helpful and solved the issue in minutes. All working perfectly fine now. Thanks

JM Distro
Storbritannien
3 måneder bruger appen