Tidio Live Chat & AI Chatbots , 1.852 anmeldelser

great support team, very friendly, quick and professional.
Happy with my Tidio messenger on the site.

Great service, no downtime, fast and responsive.

I had previously installed and used this app but removed it due to lack of time on my end to answer every customer that popped up. I attempted to reinstall the app a few days ago (since we've increased our customer service team) but the app wouldn't install on Shopify. The support person was NOT helpful at all. I finally gave in and paid a tech expect to re-install the app on our website. Then decided to go ahead and pay Tidio's subscription fee to get the extra operators and features. However, the app keeps freezing (doesn't alert our team when someone new is on the site, continually displays that someone is on the size when they are not, etc.) and I'm not going to pay for something that doesn't work. So I contacted Tidio support again (and got the same unhelpful guy from the first time) who told me the only way to downgrade my billing back to the free account would be to uninstall the app and then re-install it. Here is my negative review, as promised. You guys need help.

Using it on our site absolutely loving it looks good works well and alerts you to people coming on to the site A******* and needed support help so quick and excellent!

www.techhotspot.co.uk

Fantastic App! When we moved from Live Chat to Tideo the support team assisted us in every step of the process. They were on hand to answer every question we had and made the whole process painless. Tideo is extremely user friendly and affordable - totally worth every cent!

I think this is the best live chat app out there. It's super streamlined and easy to use. It has really helped us up our customer service game.

Great customer support! This is crucial for our industry, as on those apps our business is based on. good to know you will have their instant support if st goes wrong

Great software and integration with Shopify. We had an issue with logging in, which was not on there end, and they rectified it right away and The Live Chat agent was super helpful. This is one of the best platforms, we have used for Live Chat. We Recommend this App Highly.

Love it! Installed it this app on impulse the other day, and it's already made me two sales that I wouldn't have had otherwise. I love that it's got a desktop app AND a mobile app, so you can communicate with your customers from anywhere, even if you're travelling. So cool!

Great app. I love the mobile feature. Simple to use simple to install.