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Tidio is a very useful tool, so happy with it i
am glad i came across it, works wonderfully highly recommended
Hi there! Thank you for taking the time to share such a great review :) We're also glad you found us! :)
It is pretty nice to have everything in one place. They kind of got me an email for my website and I'm adding everything else to be able to see messages together. And I now know that I can chat with my customer.
Hi there! Thank you very much for your kind review :) It's really great to know that you are enjoying using our app so far. Let us know in case you need any guidance. Chris
Have now put limitations on how many chat you can have on the free plan in order to push people to a paid plan. Moving to another with paid because of this.
Hi there. Thank you for your feedback and sorry to see you go :( A few weeks ago, after we introduced some new features, we decided to change our Pricing logic a bit. Since then, we notified our customers that the live chat will be limited to 50 unique visitors monthly unless they have a subscription to our premium plan. The limit was not enforced immediately because we wanted to give our users some time to get used to it. However, it was already enforced now. If this is a crucial factor for your business, and you would like to chat with more visitors, you would need to subscribe to our Communicator plan. This plan, apart from removing the conversations limit, includes many other great features that could support your business. Please reach out to us at support@tidio.net if you'd like to discuss all the available options. Chris
LOVE THIS APP, love how u can integrate it on the phone and mac app so you never miss a message.. can also hook it up with email and fb messanger.. all while is 100% free ? WOW .
We do our best to offer a good Free Plan with the essential features available so that anyone can begin growing their business with Tidio! Glad you love it! :)
Great app, always works as intended with good support. Never had any issues with it and really helps answering customers quickly.
Hello!
Thank you so much for your great review, we are really happy to read that you've enjoyed Tidio so far, we will continue working to make your experience even better. :)
Daniel
A good chat app with friendly and very helpful support. Been using this for some time and the feature list keeps expanding. There is still room for improvement (I would like a chat bulk export facility) but it is good value for money. I've asked if they can provide a bulk export for me and they have escalated my case. If they provide it I will come back and upgrade my rating from 4* to 5* ...
Thanks also go to Arek for comprehensive and patient support.
Hi there! Thank you very much for your review :) Your feedback means a lot to us. Please let us know if you have any ideas on how we could improve our app. We'd love to hear them! Chris
Thank you very much for your help and support Chris and the whole crew. I highly recommend the app to everyone
Thank you so much for your amazing review and for the recommendation! We're really happy to read that you enjoy Tidio and we hope that you'll continue using it! We'll also pass on your message to Chris! :)
great support and the possibilities within Tidio are very good. I am stunned what their bots are managing to do so far. Future will be even brighter!
Thank you so much for taking the time to review us, we are so grateful for your kind words!
The app is really awesome, I'll totally recommend it to my buddies. The support team is absolutely fantastic.
We really appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
I would recommend this app to other stores, as it is a great way to interact with customers, especially with those interested in making a specific purchase. It's another avenue, besides phone and email, to reach out to customers needing help. At first, there were a few technical difficulties (it seemed to cut out, etc.), but it has since improved and we don't have those issues anymore.