Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
3. december 2019

This App is really good and super quick, the best one out there. Great features and user friendly on both sides.

Pisoskateboards
Indien
11 måneder bruger appen
TIDIO LLC svarede 9. januar 2020

Thank you so much for your review!

26. maj 2016

We used to use another live chat and our customers have fed back that they much prefer this app. We've also added it to our facebook page. Simple clean - get it!

Ukprint Store
Storbritannien
11 måneder bruger appen
Redigeret 30. juli 2019

Love the app. Was a bit confusing to figure out at first but really nice features once I did. Love that you can add a large photo to the chat's welcome background. Facebook Messenger messages from your FB business page appear within the same tidio account admin panel to manage them in the same place. It is important to know that if you are not logged into your tidio account on the website or the mobile app, your offline message will appear even if it is not during your Do Not Disturb hours. Keep logged into your tidio account on web or mobile and you won't have a problem.

A Better Graphic
USA
11 måneder bruger appen
TIDIO LLC svarede 2. august 2019

Thank you for your review and for the tip for our users! :) Cheers!

3. marts 2022

Me gusta mucho esta app. El servicio al cliente es genial y me ayudo a solucionar problemas de instalación. Espero que me ayude a aumentar mis ventas. Gracias!

Peace And Rock Boutique PR
USA
11 måneder bruger appen
TIDIO LLC svarede 3. marts 2022

Thanks a lot for the five-star review and for taking the time to submit it! And we're absolutely sure your sales will now increase. :)

Redigeret 27. oktober 2020

I started using the app today, so far everything is very usefull, easy to use and everything looks appealing.

miniboo.si
Slovenien
11 måneder bruger appen
TIDIO LLC svarede 27. oktober 2020

Thank you for the review! I can see that we have Slovene available on our list of Settings> Live Chat> Appearance> Multilianguage :)
Please let me know if you did not find it. You can reach me directly at jan@tidio.net

18. december 2019

What can I say, installed the app, set it up and within the first 24 hours we had almost £2000 in sales resulting from the live chat. Worth every penny, first impressions a superb app!!

Security Bollards Direct
Storbritannien
11 måneder bruger appen
TIDIO LLC svarede 19. december 2019

Wow, that's amazing! We're really proud Tidio has helped you achieve this.

13. maj 2022

Great customer service. They will replay and help you with anything, even with the most complicated things. I am using in a while this app , and its great

Cooking Cave
USA
11 måneder bruger appen
TIDIO LLC svarede 13. maj 2022

Hi there! Thank you very much for your kind review, and we're happy to hear that you like our app:) It keeps us motivated to constantly improve Tidio for you! Let us know if you have any questions or ideas.

3. december 2021

This app has been extremely easy to use, not only for myself but my customers. I love the option to be able to use it on the computer as well as through the app. That makes it very easily accessible in the office or on the go. There have been a couple of times I had questions about a unique situation, and the customer service reps were VERY helpful. I highly recommend Tidio!

GetMyFloors.com
USA
11 måneder bruger appen
TIDIO LLC svarede 3. december 2021

It is always a pleasure to help! Thank you for the great review and the 5 stars :)

Redigeret 5. december 2018

Defaulted to paid plan. Lucky I saw it and downgraded myself to free. I wonder if I am going to get charged if I didn't see it.

========

Update:
I was not charged. Olek Potrykus from customer service contacted me through email and after several round of replies I understood that they do not have anything like a defaulted to a paid plan (though I saw it in the app. If I ever see it again I'll probably show it) and there will be a screen that gives the user a choice to continue on the paid plan or continue as basic.

So in the end, everything is as normal! Thank you Olek!

Iroiro Online
USA
11 måneder bruger appen
10. august 2020

Extremely well designed and thought out — they did this right! It was a great experience interacting with our first customer just a minute ago and then seeing that person start to checkout. We are still adjusting a lot of things with our site to reduce friction, and it's nice to have a little site helper always there to cover the bases. Thx Tidio folks!!

gabi+skin
USA
11 måneder bruger appen
TIDIO LLC svarede 11. august 2020

Thank you so much for your thoughtful and kind words :)