Tidio Live Chat & AI Chatbots

We switched from tidio back to another more expensive solution. But after a few months we noticed that less people used the chat so we switched back to tidio. We ran into some problems when they updated the interface (it was loading 2 times, both the new and the old interface due to the re-install). Contacted Tidio, and it was solved within 2 minutes. Great customer service, great app!

Easy to use, great features, and best of all, I have made sales by guiding the customer, through the chat.

This app is great, and the free version works fine. The customer service is good as well. Once my sales hit a certain point, I'm going to upgrade to their paid service.

I highly recommend this app! It solves you customer service problems.

I started using Tidio Chat a week ago for my website and I can say I'm so excited to find out about it. It's so convenient, it allows my customers to message me 24/7, I get to fix problems and answer their questions easily and quickly. I also like the fact that it tells me how many visitors from which countries are on my website, and on what page. I downloaded both the app for mac and my iPhone and both works perfectly.

Great Job Tidio Team!

I love this app. The chatbots have been great for conversions so 5 stars. Support is also quick helpful and efficient

Efficient and effective. This service was very helpful and got me the answer I needed right away! Great job.

Really great app. Makes chatting with customers so easy. We would highly recommend.

One reason to buy products from a relatively small company is the individualized customer service. You MATTER to them. This is exactly what Tidio team provided. I had an issue with an app, they followed up right away and kept in constant contact. I mean, it was INCREDIBLE. They will be winners in my book for sure. Thank you very much for your commitment to excellence.

Brilliant customer service and support on all functions.

We've been using Tidio Chat for 8 months now and have been extremely impressed. On the first day of installing it we upsold a customer by £100. We knew then we had to upgrade to PRO because this is an invaluable app which works. We speak to many customers a day using it, persuading prospects to purchase. Just having it on the website creates an element of trust - a human name and face to the brand. This is a great app which is constantly updating with new features being added. We had a slight glitch once but the Tidio team was easy to get hold of and solved the problem in minutes. App support is a must and these guys would get an A*! Great application which is a must for any online store. Yay Tidio :)