Tidio Live Chat & AI Chatbots , 1.852 anmeldelser
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Efter bedømmelse
Very easy to use, very good customer support (shoutout to Arek!)
1) The visitor screen on your website fails to display up-to-date data. Instead, it presents visitors from 12 days ago who are no longer active, providing an inaccurate snapshot of the website's current status.
2) Sorting the monitor list is not an option.
3) The tool does not allow you to track visitors who progress to the checkout stage. Considering these limitations, it may not justify its price.
Hi there! Sorry to see that you aren't satisfied with our tool. This is not the kind of experience we wish our customers to have. Would you kindly send us an email to support@tidio.net with the details of your Tidio account, so we can look into the issues in order to provide a resolution? Customer satisfaction is our main priority and we will do all we can to help you here.
Chris - Tidio
Excellent app. The AI Bot is trainable, whereas others are not. Took me a while to find a good working bot. 4 stars because based on the prices shown in the app store, it makes it seem a bit cheaper than it is. Once inside the app, you have to pay for each of the primary functions which can really start adding up.
Answering problems fastly and accurately
can not delete each message.
Thank you for leaving the review! We reached out to you directly via the chat on your store so that we can clarify any doubts you may have on deleting messages.
Excelente! Várias ferramentas incluindo IA! Recomendo!
It works how it should, and the service is great.
Thank you for the great review! We are happy to hear you find our service great, your feedback motivates us!
very good App, and good customer service, I like chatbots and all the features.
Thank you for the kind words!
very good app. The customer support is also great. You may try this. It is easy working with shopify
best
Your positive feedback means the world to us! Thanks for being part of Tidio.