Tidio Live Chat & AI Chatbots

great app. arek support top. install it

Super appli ! Permet de gérer le service client en direct sur le site, le plan gratuit est suffisant pour un petit site. Leur service client est très à l'écoute et réactif. Je recommande !

I've tried most of the chat apps on Shopify. Tidio Live Chat is by far the best app, with a very fair price point per operator.

The interface is clean, super easy to use, and you can be up in running in less than 2 minutes!

I like the fact that the chat window appears as the business itself, and when an operator joins the customers chat, the chat window changes from 'the business' to the operator.

There are choices from a variety of looks, with tons of customization options, being able to customize your chat however you want or put it on it's own page on your site if you prefer. Knowing what your customers are looking at on your site, or where they may be getting stuck is a sweet feature.

Tidio also has an app for android and ios that performs well. The app has notification options so you can hear new chats or visitors coming in while on the road. I can't stress enough how much of a needed feature that is.

I'm glad I tried this app, and I'm positive you will be too.

https://www.FuriousSauces.com

Wonderful app, with wonderful customer service and features.

I can't recommend them enough!

Thanks!

Honestly, I think that this is one of the better Chat apps out there. Seamless to use and any issues, the customer support is great, no matter what plan you have. To start it's great and if I need more features they have a lot to offer. Def. recommend for the service alone!

Recently, we've been sincerely impressed with Tidio Support (Olek to be very specific). Earlier, we felt that not able to customize Tidio was quite a deterrent to using this app. We wrote a 1-star review, which Tidio took very seriously (and am impressed with their diligence to reach us). Not only did they help us customize our look, but helped us remove their branding once we could upgrade to the next level. Our website is not yet up, but we are waiting to see Tidio in action. More reviews to come as soon as we see success.

very noice.

Disponible, à l'écoute et très investis dans la recherche de solution.
Un grand merci à eux pour leur aide

Excellent tool. Easy to install and operate great with quite a few useful options. Really satisfied. One improvement that would be helpful is to allow the chat icon to be moved from its default position on the page by the user (particularly when it overlaps other page content).

Well thought out app, good features and easy to use, great support! I'd love to see some more advanced settings, like limit a certain chat number per operator, choose how customer language is detected, ...