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it's a good tool for conversions, the customer service is honestly great, the only downfall would be it's slightly pricey
Thank you for the review. To ensure the highest quality we do our best to keep the prices as low as possible. We do hear your feedback, and I will make sure it's taken into consideration by our product team in the future.
The app is really helpful and simple to use and the support is very good. It is just missing a few features that would make it so much better such as;
*The ability to paste a screenshot without needing to save first.
*Integration with Teams :)
*Allow multiple facebook pages
Thank you so much for the feedback and suggestions! We appreciate both very much :)
Muy facil de usar. La integración funciona perfecto. Recomendado 100%
Esperando al integración con whatsapp!!
Good quality chat app, both via desktop and phone app. Pretty happy with features and function, but currently trying another app that offers more advanced features in free option.
great app. Easy to use, great function and real time support. Would be great if there were more options for smaller businesses as some of the upgrades are costly but would be of benefit.
Thank you so much for taking the time to share your feedback and for your positive remarks about our app!
We are continuously working on enhancing our offerings and are actively exploring options to make our services more accessible.
We have reached out via email to learn more about your needs and help you :).
We have been using this app for around a year. It has a lot of functionality and provides a direct channel to communicate with the customers.
https://minimepreloved.com.au/
Amazing app, easy to set up and very usefull. I'm thinking buy the pro version, but i will wait.....
Thank you for the review!
If you have any questions or we may advise in any way feel free to reach out to us :)
Useful app to have on your store.
I would recommend this app to other stores, as it is a great way to interact with customers, especially with those interested in making a specific purchase. It's another avenue, besides phone and email, to reach out to customers needing help. At first, there were a few technical difficulties (it seemed to cut out, etc.), but it has since improved and we don't have those issues anymore.
This app has been crafted with love and care. Great all around, many useful features and customisations and great modern look.
Gets pricey quickly when wanting to use all of its features, but they are well made, super easy and intuitive to use and the app has excellent instant support so depending on the business in can absolutely be worth it and is justified by its quality.
-1 Star as it would be fair if the Tidio branding could be removed for the paid for versions, considering the price.
Otherwise as far as I can tell the best live chat app currently out there. Would happily recommend to anyone!
Thank you for your thoughtful review. The branding option really helps us grow and as a result, makes our service better. Best of luck from our team! :)