Tidio Live Chat & AI Chatbots

We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.

So far so good. No complaints. I like the push notifications to my phone so I can answer no matter where I am to stay on top of customer service. Had the trail for a week or two. Decided to stick to the basic plan until I feel the need to upgrade to the Pro once I get more traffic.

Outstanding app, easy to use, convenient for us and for customers, saves time on the phones and allows us to increase conversions while providing better service

Application works great. Tidio looks good, downloads fast and is very userfriendly.
Best app to communicate with customers and I've tested a lot of different apps.

Customer service is very plesant to work with. Chatbots are easy to set up and change and you can easily turn them on and off. The robot bots can track shipments and look up availability for your customers from information in your Shopify store. Recommend this app as one of the best. Much better reviews than a BIG NAME chat. Needjewelry.com Loves Tidio!

Super awesome chat automation, can message people on request, handle multiple operators, integrates with google analytics... Since we installed it our conversions increased greatly ! Non intrusive either and highly recommended :)

This has been a good edition to our shop. I will continue to use this as a customer service tool.

Thanks !

Useful app to have on your store.

An amazing app! and customer service!

would like it to be saved drafts for clients with repeated questions. ( Would save tons of time! ) That will be awesome!

If you're looking for an app that allows you to communicate directly with your customers, look no further!

The chat works flawlessly on both desktop and mobile and the GUI can be customised with ease.

The support for the app has also been exceptional!

Thanks to the Tidio Team!