Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
17. Oktober 2023

Se dobbiamo scegliere un'app per occuparci al meglio delle nostre chat ormai ci affidiamo a Tidio ad occhi chiusi

Lara Cross
Italien
2 monate mit der App
TIDIO LLC hat geantwortet 24. Oktober 2023

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. We will keep up the good work for sure!

27. Juli 2023

Tidio so far has worked well. Easy to setup initially, though the configuration takes time.
Customer support has been quick and help.
One thing that could be improved is the translation between languages. It would be best to have them side by side so you can compare and ensure that they state the same.

HeimatLuxus
Schweden
Etwa 2 monate mit der App
TIDIO LLC hat geantwortet 11. August 2023

Thank you very much for the review! We will make sure to pass the feedback to our Product Team to offer as seamless solution as possible.

13. Oktober 2023

10/10, working well, so much options, best choice for Live chat.

DRIFT-CLUB
Ungarn
22 tage mit der App
TIDIO LLC hat geantwortet 24. Oktober 2023

Thank you for the review! We greatly appreciate your five-star rating :)

17. August 2023

Great app, efficient and intuitive. Helps So Much in our business and customer care. Also, the support is really proactive and helpful.

ZodiaVista
Schweiz
26 tage mit der App
TIDIO LLC hat geantwortet 7. September 2023

Thank you so much for sharing this positive review. We are doing our best to offer a great product and a positive experience!

25. August 2023

The app is pretty darn awesome but the customer support to help non techy people like me is second to none. Thanks so much team Tidio!

made by bees
Vereinigtes Königreich
Etwa ein monat mit der App
25. Februar 2024

...

EON
Portugal
Etwa 3 stunden mit der App
4. Dezember 2023

The support is very bad.

LINDAS
Spanien
3 tage mit der App
TIDIO LLC hat geantwortet 5. Dezember 2023

Thank you for bringing this to our attention, and also sorry to hear about the disappointment. Could you give us a little background on the issue you approached us with? The live chat conversation you initiated was about the integration of Tidio with your store. We responded to your email, but unfortunately, we did not get a reply. Please contact us at support@tidio.net, we will make every effort to resolve this issue.

1. Juni 2023

Thank you very much for your help and support Chris and the whole crew. I highly recommend the app to everyone

Luxuriousbathrooms
Vereinigtes Königreich
3 monate mit der App
TIDIO LLC hat geantwortet 1. Juni 2023

Thank you so much for your amazing review and for the recommendation! We're really happy to read that you enjoy Tidio and we hope that you'll continue using it! We'll also pass on your message to Chris! :)

19. November 2023

It’s absolutely terrible. When the app opens it tells you to login with no option to create an account. And once you are able to create an account by way of your web browser, then it does not do anything to help you set it up. I think this app is a scam.

1212 Beauty Boulevard
Vereinigte Staaten
Etwa eine stunde mit der App
TIDIO LLC hat geantwortet 21. November 2023

Hi there.

We sincerely appreciate your feedback. We're sorry that you had a negative experience with us. Our Team member has already contacted you through the email, we will do our best to help you with the case. Thank you for your cooperation.

9. August 2023

most valuable tool we use at the company! Tidio has saved us significant time in customer communications

Joulvert Electric Bikes and Scooters
Vereinigte Staaten
3 monate mit der App
TIDIO LLC hat geantwortet 11. August 2023

Thank you so much for your positive feedback! We are thrilled to hear you enjoy your experience with Tidio!