Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
8. Dezember 2020

Love it! Installed it this app on impulse the other day, and it's already made me two sales that I wouldn't have had otherwise. I love that it's got a desktop app AND a mobile app, so you can communicate with your customers from anywhere, even if you're travelling. So cool!

CK Swagworks
Neuseeland
7 tage mit der App
TIDIO LLC hat geantwortet 15. Dezember 2020

Thank you so much for the kind words. We are proud to be a part of your business :)

12. November 2023

ayuda buena

rmdecoregalos
Portugal
19 minuten mit der App
14. November 2017

I will be the devils advocate here and do a real rating. I had problems with this application from the very beginning and its NOT smooth at all, and is very glitchy since the update as well.

Terrible customer service, very very glitchy on my desktop as well as my phone. Shows me notifications when I didn’t have any, was terrible with communicating with my mobile and desktop. I would get several notifications when I WAS the one who sent the messages. The update was horrible with geo location, no cart updates for customers and no cart information at all. The application is simply a glorified text message, nothing really that works great with Shopify. Just a terrible app.

On top of everything else, every time I went to customer service, they always had me do leg work, take a video, send screen shot, do this, do that, never looked into the situation at hand. Send you general links and information. Customer service is lazy, and simply never fixed any issues.

I will never be coming back to this chat application, was terrible from start to finish.

Standartpark
Vereinigte Staaten
7 monate mit der App
30. Juli 2021

Support is excellent. I am new to this app and still getting acquainted with it so some of it still difficult to understand.

Gypsy Witch Creations
Vereinigte Staaten
6 monate mit der App
TIDIO LLC hat geantwortet 2. August 2021

Thank you for the review! We hope to deserve 5 stars in the future. Feel free to reach out to us if you have any questions :)

Bearbeitet am 20. Juli 2019

Highly Recommended! This app is absolutely amazing. It gives your website a VERY PROFESSIONAL image. Once you play with the buttons and get everything set up, it' looks amazing. It has many customizable features and is very easy to use. I rate this #1. I am VERY impressed!

YouEnvyMe.Club
Vereinigte Staaten
7 tage mit der App
TIDIO LLC hat geantwortet 26. Juli 2019

Thank you so much for your amazing review! :)

27. Juli 2020

Great App, the chatbot feature has boosted sales and tracks those sales so you know where they are coming from

Master Filmmaker
Vereinigte Staaten
7 tage mit der App
TIDIO LLC hat geantwortet 29. Juli 2020

Thank you so much for such a great and thoughtful review :)

5. Oktober 2022

i have was having some problems with the chat not showing on my site Dominika came in and fixed everything for me, I can chat again with my customers. great app definitely recommend

URTROVE
Vereinigte Staaten
7 tage mit der App
TIDIO LLC hat geantwortet 6. Oktober 2022

Hi there! Thank you very much for your lovely feedback :) It's great to hear that Dominika was able to help you, she's one of the best :) Let us know in case you need any more guidance. Chris

15. April 2016

We Love the Look of this Chat Box. Thanks, Lou usmaletees.com

U S Male
Vereinigte Staaten
7 tage mit der App
6. September 2021

Talking to customers have never been this easy :) thank you Tidio team. And what great service too. :)

Jangi
Südafrika
7 tage mit der App
TIDIO LLC hat geantwortet 6. September 2021

We are always happy to help. Thank you for the review :)

22. März 2022

So far so good, it's been easy to operate. all the tools they offer are great! customer service is very helpful, they helped with my questions and needs real fast.

Bliss Mega Store
Vereinigte Staaten
7 tage mit der App
TIDIO LLC hat geantwortet 23. März 2022

Great to hear that you find Tidio easy to operate and we do our best to help when it's needed, so should anything come up just let us know!