Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
1. Februar 2024

I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!

I Love Happy Cats
Belgien
7 tage mit der App
12. März 2024

This conversational AI significantly simplifies my daily tasks, effectively filtering out unwarranted messages from spammers and persistent salespeople attempting to promote their products in my store. Beyond just streamlining communication, it enables me to engage with individuals only when necessary, sparing me from unnecessary conversations. Additionally, the chatbot is a highly proficient sales team member who excels in driving sales initiatives.

Wonders Emporium Pet Shop
Vereinigte Staaten
5 tage mit der App
TIDIO LLC hat geantwortet 13. März 2024

Thank you!! We're thrilled to hear Lyro, our AI solution, is streamlining your communications and filtering unwanted messages. Your satisfaction is our top priority! This review means a lot to us!

Best, Olek - Tidio

19. Januar 2024

Very confusing app. I linked it to my shopify store the first time, but the appearance was not what I had set and saved. I cleared cache and cookies, but the issue was still there. I had to completely delete it from the store and delete tidio account.

I created a new one, tried linking it to my store and it doesn't link! I have tidio app installed in my store and it is turned on, but in the app itself it says it is not linked.

Aside from that, chatting is available in the free version. Every time I open the app or click anything it shows me that huge pop up asking to upgrade. It is annoying.

Lil Lou Treasures
Kanada
3 monate mit der App
TIDIO LLC hat geantwortet 20. Januar 2024

Thank you for your review!

I am really sorry that you had so much trouble since the beginning!

The issues that you described can be easily fixed - therefore I have followed up with an email to help you fix them. Let's try together!

Adam from Tidio

14. Dezember 2023

Tidio Chat bot has been incredibly helpful to me. I strongly encourage you to give it a try, as I'm confident you will benefit from its features. Additionally, I want to highlight the exceptional dedication and helpfulness of the technical support team at Tidio. They provided valuable assistance with the installation and customization of the chatbot on my website. In particular, I'd like to give a thumbs up to Arek, who not only has a very handsome avatar but also helped me resolve a display issue flawlessly.

Unihertz
Sonderverwaltungsregion Hongkong
Fast 2 jahre mit der App
TIDIO LLC hat geantwortet 16. Dezember 2023

Thank you so much for taking the time to share your positive experience with Tidio! Your kind words mean a lot to us, and we're glad to know that you found value in its features and that our technical support team!

Again, thank you for choosing Tidio, and we look forward to assist you in the best way we can.

13. Februar 2024

Excellent App. its free for small businesses, UI and Ux is magestic.

Luluwags
Niederlande
Etwa ein monat mit der App
TIDIO LLC hat geantwortet 14. Februar 2024

Hi there! Thank you so much for your kind feedback. We're glad to hear you enjoy the app :)

10. Januar 2024

Than you so much Tidio. Love your Automation and AI powered chatbots and your support staff. Well done!

Java Sunrise Coffee
Australien
9 monate mit der App
26. Januar 2024

great customer service, issues resolved fast

Rachel Riley UK
Vereinigtes Königreich
Fast 4 jahre mit der App
17. Februar 2024

I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!

Palmashell
Vereinigte Staaten
Etwa 10 stunden mit der App
1. März 2024

Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!

Paw-Some Pup
Vereinigte Staaten
Etwa 2 monate mit der App
17. Januar 2024

Really useful live chat, plenty of features for the team to utilise and a solid support structure in place

Display Wizard
Vereinigtes Königreich
7 monate mit der App