Anzahl pro Bewertungsstufe
  • 89 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
31. August 2023

We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.

Heaven's Harvest Store
Vereinigte Staaten
Etwa 2 monate mit der App
13. Dezember 2022

Incredible app, super easy set up and great UX. I've used Tidio at two companies I've worked at plus my own and it's the best app of its kind that I've tried. Their customer support is amazing too: big shout out to Mike for all his help!

18 tage mit der App
TIDIO LLC hat geantwortet 14. Dezember 2022

Hi there! Thank you so much for the kind review :) It's great to know that you like our app so far, and that Mike provided amazing support when you needed it. Let us know in case you need any further guidance :) Chris

21. Juli 2023

From the moment I integrated Tidio into my Shopify store, I was impressed by its seamless functionality and user-friendly interface. But what truly sets Tidio apart is its stellar customer support, spearheaded by the exceptional Anna. Her level of expertise and unwavering dedication to assist customers is unmatched.

Anna's preparation is second to none. Each time I had a query, she responded promptly and provided in-depth solutions that catered to my specific needs. Her impressive knowledge of the platform left me feeling reassured and confident in using Tidio to its full potential.

What's even more remarkable is Anna's availability. No matter the time of day, she was always there to lend a helping hand, ensuring that my chatbot experience remained smooth and hassle-free.

Tidio and Anna have truly redefined the standard of customer service in the e-commerce realm. Their commitment to excellence is evident, and I cannot recommend this dynamic duo enough. If you're seeking a powerful chatbot with top-notch assistance, Tidio is the ultimate solution. Prepare to be amazed by Anna's exceptional support and witness your customer interactions soar to unprecedented heights!

6 tage mit der App
12. Mai 2023

A very well-refined Chatbot and Live Chat solution. I was easily able to set up a very customized flow for our start-up, creating an autonomous self-serve solution within a few hours. Looking forward to even more capabilities as the App continues to develop.

Vereinigte Staaten
7 tage mit der App
TIDIO LLC hat geantwortet 31. Mai 2023

Hello! Thank you so much for your positive feedback! :) We are happy to read that you're enjoying our chatbots and we'll work hard to keep improving them even further!

5. Oktober 2022

i have was having some problems with the chat not showing on my site Dominika came in and fixed everything for me, I can chat again with my customers. great app definitely recommend

Vereinigte Staaten
7 tage mit der App
TIDIO LLC hat geantwortet 6. Oktober 2022

Hi there! Thank you very much for your lovely feedback :) It's great to hear that Dominika was able to help you, she's one of the best :) Let us know in case you need any more guidance. Chris

2. Februar 2023

Dont listen to the last guy, Tidio has a great support team around the clock. A great service and product all round! Their chatbot is one of the most intuitive we have used by far and will continue to use them for future projects. -

Eagle AV Rental
Vereinigte Staaten
Etwa ein monat mit der App
7. Februar 2023

Excellent app! Even though I haven't dug much into it, it offers countless features to make your life easier, and it's easy to set up and use.

Jack N Roy
Mehr als 2 jahre mit der App
TIDIO LLC hat geantwortet 6. April 2023

Thank you so much for the great feedback you left! Great to hear you found it easy tu set up and use!

20. März 2023

there are a lot of extra benefits you can use with tidio that other platforms don't have. I am just getting started with it but have been pretty impressed so far

Cellerciser® The Best Mini-Trampoline Rebounder Home Gym
Vereinigte Staaten
4 tage mit der App
TIDIO LLC hat geantwortet 28. März 2023

Hi there! Thank you very much for your kind review:) It's great to know that you like our app so far. Please let us know in case you have any questions. Chris

22. Februar 2023

Very good chat app. They provide all main features in their free plan which is good for a new store to start with.

The Land Spot
Vereinigte Staaten
3 monate mit der App
TIDIO LLC hat geantwortet 6. April 2023

Thank you for the review! Glad to hear you like the free plan, we do our best to offer the features to help start-up grow!

4. Januar 2023

Excellent and responsive customer service. I had an issue with my site associating with the wrong email. Arturo in live chat patiently and professionally assisted me in resolving the issue. I really appreciate a knowledgeable tech person and a resolution on the spot. In addition, the chatbot is quick to set up with many powerful features. I'm just getting into this App, but I like what I see so far!

Vereinigte Staaten
5 monate mit der App
TIDIO LLC hat geantwortet 10. Januar 2023

Hi there! Thank you so much for spending the time to leave a kind review :) It's great to know that you like the app so far. Arturo is a great asset and we are happy to hear that he was so helpful :) Let us know in case of any other questions. Chris