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Such a great app! We had another chat app installed and it did not meet our needs even close to what Tidio does. The app is user-friendly and the learning curve isn't too steep. The typing preview function is THE BEST, as we can start to solve any customer inquiries before they've even hit send! Tidio's Customer Service Team is outstanding, and definitely helps them to stand out from the rest. They respond quickly, provide efficient and fast resolutions and are always very friendly! Thank you Tidio!
Thank you for the great review and encouraging words! :)
Great free plan! Really awesome to be able to use this for up to 3 operators completely for free. Thank you!
We are proud to be a part of your business! :)
I was getting a lot of visitors to my site but conversions were low. I wanted to see if adding a chat feature + bots would help. It did! I've saved several abandon carts already by being able to communicate directly with potential customers at the point of sale. Plus Tidio's customer service is top notch - not surprsingly their chat feature works really, really well. Highly recommend!
I like it! It does what it supposed to do, it is easy to use and the customer service is perfectO =)
I have just upgraded to the Pro version as the tool is effective and helps grow sales. Easy to use and good user interface on the website.
Great App! Easy User interface and great customer support :)
Great app. I even used it to answer a customer's questions from my hospital bed when I was in labour with my daughter. Resulted in a $1,750 sale. LOL.
I have been using the free version of Tido Live Chat until the business gets bigger. This is such a great app, easy to set up and to integrate with your site. You can see when customers are online and what they are looking at at any given time. Staff are very helpful and quick to answer any queries. Highly recommend.
Support has been very helpful - I will use this app and think this will higher my conversion rate for a good bit!
Hi! We do our best to have our Customer Support be as helpful as they can :) If you need any additional help, just let us know.
A superb app that lets you do everything you could possibly need from a chat app - also has a discreet design which I like. Keep up the good work!
Thank you! We're glad you like our design. :)