Rezensionen (1.925)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
Bearbeitet am 24. Juli 2023

EDIT: The guys at Tidio have kindly help put in place a block for all the countries that have been spamming. This has worked a charm.

Installed the app and has been working absolutely fine - no complaints at all. Unfortunately, within minutes, i was being spammed by countless dodgy marketers (90% from Nigeria) and there was no way for me to stop or block the country from messaging me. I was constantly having to "ban" each user, which became tedious and a huge waste of my time. I chatted to the support staff at Tidio and they told me they had no plans in place to prevent this kind of spam. This has, in turn, made an incredibly good app unusable for me. Hopefully the dev team will look into a way to stop this kind of spam so that we can use the app as it should be.

lil'Vistas
Vereinigtes Königreich
7 monate mit der App
11. Oktober 2016

Installed & tested it for EEZITEC.com & so far so good! Will update this review as necessary but works very well thus far!

Eezi
Vereinigte Staaten
7 monate mit der App
31. August 2016

Great app to communicate with customers. Gives you a lot of helpful information about the customer (location, cart, etc.) and is customisable to a great extent. Unfortunately, some features just turn off when the free trial period is over without knowing that they will (we thought only the number of admins will go down to one).

Hummingbird 9
Australien
7 monate mit der App
18. Februar 2016

That app works great to add value to our business. The free version is missing a few features, which I can understand, but is a must have app for every store.

Print Your Mind 3d
Kanada
7 monate mit der App
5. Juni 2017

Tidio Live Chat is a really great plug-in for my perfume shop! Easy to install, just plug & play. Thank you guys!

Check it out at https://lg-perfumes.de/

L G Perfumes
Deutschland
7 monate mit der App
13. September 2020

I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied

Kisyshop
Vereinigtes Königreich
7 monate mit der App
TIDIO LLC hat geantwortet 14. September 2020

Thank you for your kind words. I am sure we will continue to deliver and in the future deserve all 5stars from You! :)

30. Juni 2020

Amazing app, easy to set up and very usefull. I'm thinking buy the pro version, but i will wait.....

Salammbô Boutique
Brasilien
7 monate mit der App
TIDIO LLC hat geantwortet 1. Juli 2020

Thank you for the review!
If you have any questions or we may advise in any way feel free to reach out to us :)

13. August 2021

Muy agradables si tienes dudas muy atentos y muy simple de utilizar me ha gustado mucho yo la recomiendo bastante para vuestra tienda

Rachfitness
Spanien
6 monate mit der App
TIDIO LLC hat geantwortet 13. August 2021

¡Muchas gracias por tu revisión!
Thank you very much for your kind review! :)

30. Juli 2021

Support is excellent. I am new to this app and still getting acquainted with it so some of it still difficult to understand.

Gypsy Witch Creations
Vereinigte Staaten
6 monate mit der App
TIDIO LLC hat geantwortet 2. August 2021

Thank you for the review! We hope to deserve 5 stars in the future. Feel free to reach out to us if you have any questions :)

Bearbeitet am 7. Dezember 2021

Been using for 24 hours and I've gotten more leads than anything else I've used so far. One big suggestion is to filter our bot traffic though - I see way more "visitors" to my site using Tidio than both google and shopify ever show. Also love that I can easily chat with customers. I've had quite a few conversations that would have probably just been customers who left the site before I installed the app.

Crane & Home
Vereinigte Staaten
4 monate mit der App
TIDIO LLC hat geantwortet 8. Dezember 2021

Thank you so much for the review! The discrepancies can actually be caused by different tracking methods used in Tidio and other services, but we can assure you that each customer you see on your visitor's list currently has your website opened in a tab. Once again thank you for the feedback!