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Easy to set up, AI functionality can be as simple or involved as you wish (or none at all). Affordable, easy to use, effective... what more could you ask for?!
Thank you so much for the review! We are very happy that Tidio is serving you well :)
I would recommend this app to other stores, as it is a great way to interact with customers, especially with those interested in making a specific purchase. It's another avenue, besides phone and email, to reach out to customers needing help. At first, there were a few technical difficulties (it seemed to cut out, etc.), but it has since improved and we don't have those issues anymore.
great support, great app, it's helping me a lot to get a connection with my customers through my website
Thank you so much for the five stars, we hope you continue to enjoy the app, and our support team is always happy to assist you!
Update: Customer service has been helpful and given me a script which I had to install on my site for a partial fix. I have to use the side bar (can not use the default chat widget as that will still cover the check out) but the side bar is on the side of the screen and when someone clicks it the chat window that opens does not cover the check out button.
Be careful. Both formats of the widget ( ...
very useful : i used since 3 years : very good
Thank you arek
I 100% agree that Dominika is pretty great :) Thank you for the kind words!
The one live chat app that rules them all. This has become an essential part of my online store. Thank you Tidio!
Thank you!
We are proud to be a part of your business :)
Works great and customers love the live chat. Has helped increase sales and customer satisfaction.
Great product, In just a few days it has helped us communicate with our customers online a provide piece of mind to them which has resulted in greater sales. We are delighted with how easy it us to work and how well it runs.
Perfect app. Customer service is flawless, answers enquiries quickly and accurately, and SLA seems to be at least 99.99%. A strong commendation.
We really liked the ease of automation, customisation that Tidio is able to provide hence we installed it in all our e-commerce sites. However it is disappointing that the charges have skyrocketed from $15 per month for triggers to 5K users to now $18 per month for 1K users. We only found out because we got notification that we don't have any more triggers left for this website and we were ...