Reseñas (1.930)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
30 de enero de 2025

Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.

Performance Vet Supply
Estados Unidos
Casi 2 años usando la aplicación
TIDIO LLC respondió 14 de febrero de 2025

Thank you so much for your kind words!

7 de febrero de 2025

I have consistently encountered issues with the system:

If you have an email chain conversation, it becomes mixed up in the system, making it extremely time-consuming to find the latest reply. I always need to refer back to Outlook, which is a waste of time.

Spell check and grammar check do not work.

Sometimes, the system does not display the body of the tickets, necessitating a return to Outlook ...

Carbon Factory
Reino Unido
9 meses usando la aplicación
Fecha de modificación: 25 de noviembre de 2024

Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A ...

DOG & CO.
Estados Unidos
Más de 4 años usando la aplicación
TIDIO LLC respondió 25 de noviembre de 2024

I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, ...

29 de enero de 2025

I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.

Joy Displays
Estados Unidos
Más de 5 años usando la aplicación
TIDIO LLC respondió 11 de febrero de 2025

Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools ...

12 de diciembre de 2024

Works great, glitches sometimes but its fine. It is extremely user friendly

LEVIDE
Estados Unidos
Alrededor de 1 año usando la aplicación
TIDIO LLC respondió 17 de diciembre de 2024

Thank you so much for this feedback!

18 de febrero de 2025

Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.

Amuse Ground
Canadá
Alrededor de 1 mes usando la aplicación
TIDIO LLC respondió 25 de febrero de 2025

We're happy to know that our assistance was useful and help you start with Tidio :)

28 de enero de 2025

Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!

STORE 7994
Estados Unidos
8 días usando la aplicación
6 de febrero de 2025

Miguel was awesome and super helpful.

ProActive Performance L.L.C.
Estados Unidos
Más de 1 año usando la aplicación
TIDIO LLC respondió 14 de febrero de 2025

Thank you for your review - we aim to provide the best support possible!

13 de febrero de 2025

Amazing app and functionalities. It has a lot of features in one. You only need this app for everything

OllieBoo
Portugal
6 días usando la aplicación
TIDIO LLC respondió 25 de febrero de 2025

Thank you for your amazing feedback!

28 de octubre de 2024

every store needs a chat function and this one is great with good support

Anhem
Estados Unidos
Más de 3 años usando la aplicación
TIDIO LLC respondió 6 de noviembre de 2024

Hello there, this review made our day!