Tidio Live Chat & AI Chatbots , 1.849 reseñas

Very good app for store chat support but the monthly plan cost should be reduced.Overall its a good experience

im writing this review about tidio's customer service. the tidio customer service is really awesome and helpful. I was having trouble logging into my tidio account and they really helped me sort it out in minutes. Martin from the support team helped me on live chat. thanks Martin. and thanks to Arek also

Update: Customer service has been helpful and given me a script which I had to install on my site for a partial fix. I have to use the side bar (can not use the default chat widget as that will still cover the check out) but the side bar is on the side of the screen and when someone clicks it the chat window that opens does not cover the check out button.

Be careful. Both formats of the widget (unless you choose a side bar) will cut into your checkout button. I was surprised to find not only did the Modern Them bottom widget take up most of the checkout button, it's invisible hyperlink area extended out past the actual widget itself making it almost impossible to click "check out" almost every where you click on the check out button just pops up the chat.

The business theme bottom widget also cuts significantly into the check out button. It would be incredible if they would have more (smaller) options for the chat on the bottom right hand side of the screen that wouldn't get in the way of the most critical functionality of an ecommerce store.

Love the support and love the app all the way from its interface to efficiency. A must need for you stores:)

Wonderful chat app, already helping convert more unsure customers. Great customer service and support too

I love this app. Does exactly what it's supposed to do. Great app

Easy to set up.

www.stylefierce.co.uk

Easy installation and professional look. Tidio support is excellent and prompt to help. Recommended for those shops where customers might need an extra hand before deciding on a product.

i use this app to help me keep in touch with customers on my store and it works perfect thanks!!! would recommend!

I used this app to help better reach my customers and have a better connection as well as to increase conversions and is really help full over all.